Hoteles Crowne Plaza en Shenzhen

Al hospedarme durante el mes de mi cumpleaños, el hotel organizó cuidadosamente los beneficios de cumpleaños, incluida la decoración de la habitación y un pastel de cumpleaños, que estaba tan delicioso que los niños quedaron entusiasmados. Hay que esperar durante el desayuno, pero el personal del hotel es flexible y puede agregar asientos en el lugar para facilitar el flujo de personas.

Debido al control del tráfico aéreo, el vuelo se retrasó muchas veces y no llegó hasta primera hora de la mañana. Tan pronto como el auto se detuvo, el portero inmediatamente nos ayudó a cargar nuestro equipaje. Katherine en la recepción estaba manejando los procedimientos de salida de otros pasajeros. Cuando nos vio entrar, inmediatamente se disculpó y pidió esperar. Después de enterarnos de que nos retrasamos seis horas en el aeropuerto, nos registramos lo más rápido posible y elegimos una habitación tranquila para poder descansar. La comida para llevar que pedimos también fue entregada rápidamente en nuestra habitación. Solo tomé dos fotos de las habitaciones. No recuerdo exactamente cómo era la decoración del vestíbulo, pero el servicio de habitaciones fue entusiasta, especialmente el inglés de la chica de recepción, Katherine, con acento británico, lo cual fue muy impresionante. porque en esa época todas las personas que pasaban por los trámites de check-out eran extranjeros.

Reception friendly & helpful, rooms nice clean & spacious. Gym good, location is close to shops. Only negative is there is a night club downstairs & was very loud music until 2-3am. We stayed on a Thursday evening.

Gym could be more equipped but very nice views. Windows could be a bit more clean. Overall very clean in the room. Staff were super helpful and nice!

Service This hotel’s service was TOP TIER! From the moment I entered the hotel until the moment I left all the staff members were warm and welcoming. The check in was smooth! The ladies at the front desk (I can’t remember their names🥲) were courteous and helpful. One of the young ladies actually followed me to my room and show me all the amenities. Room The room was very spacious. They gave me an upgrade. Listen! The room was huge! Thank you again. I was there for my birthday and I felt so so special! The room was clean. I had a tub in the bathroom. The tub and shower was in a separate room on a separate side of the room from the toilet. I loved that. I also had a nice view of the pool downstairs. Food There were lots of variety at the buffet breakfast. The food was also delicious. I found a lot of western food. I also paid for the buffet dinner and like the breakfast, I had a lot of options. The dinner was also good and the workers waited until I finished having my dinner even though it was after closing time. Extra activities There are some bicycles at the hotel and I was able to rent one for free. I really enjoyed that experience. Even after I checked out, I asked for the bicycle to take some pics and the staff was so lovely, they allowed me to take the bicycle after. I really appreciate that. Birthday I received a cake and a young man brought a bottle of wine for me while I was at the buffet dinner and wished me happy birthday. I had so many items after and he took them to my room for me. Thank you so much! Atmosphere/Aesthetics There are some picture worthy areas in the hotel as well that are perfect for your pictures. Location While the hotel is close to exit C or D. It is still a little walk so better to get a taxi from the train station. Thank you to the staff. I don’t usually want to go back to a hotel and always want to try a new hotel but I would definitely go back. I definitely enjoyed my time. The hotel made my birthday special. Thank you to the staff that was there on October 1-2. THANK YOU!