Gabor87
9 de octubre de 2023
The hotel staff didn't speak any English at all, but they were quite helpful. The room itself wasn't cleaned and there was clearly visible dirt on the carpet, we also got used, dirty and smelly hotel slippers - I asked the staff by using translator to replace it and clean our room because it wasn't cleaned, the promised to do this. They changed our slippers to new ones but the carpet wasn't vacuumed properly again. Apart from that it was fine. Breakfast was nice, rooms are spacious. The check-in and check-out procedure is time consuming because the staff doesn't know English and their procedures are aged - they copied my whole passport with all the previous trips to China and produced a lot of paper in the process for no reason. The check-out was done and we were asked to wait (to check if we used mini bar or something), but no one told us afterwards we can go so we waited for 5 minutes for no reason, I finally asked if we can go and only then the receptionist said yes xD
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