Econo Lodge

It was great! Super service!

We had a Softball Tournament in Shelbyville on 7-13 & 7-14. Our coach reserved 10 rooms the week before for this tournament under his name. I was one of the first ones to call on 7-5-2024 to reserve one of the rooms he had held for 7-13-2024. She gave me a confirmation number and thought all was good. I get there to check in on the 13th and come to find out they had charged me on 7-05-2024 for a stay that night instead of 7-13-2024. After telling the manager at the desk that I reserved a room and all he proceeds to tell me that it was for 7-5-2024 and that they have no more rooms for that evening. I proceeded to tell him that I spoke to a woman on the 5th and reserved a room for the 13th. All I wanted to do is get my money back and he gives me some lame excuse about I need to contact a manager on Monday. On Monday my wife called to get a refund and to talk to the supposed manager and has since got a huge run around. I never use Econo Lodge because it is never a good experience. I looked it up before reserving the room because the Picture... Above made it look like a fairly nice hotel. Let me tell you, This picture is not what this place looks like a huge misinformed example of what this place looks like. I just want my money back and to let people know of how bad this place is false advertised. Some of the team got rooms and complained about how they smelt like smoke really bad even though it was supposed to be non smoking. Very disappointed! Don't make the same mistake.

Not terrible but could definitely use some updates. Smelled a bit musty. Sheets seemed clean. Would I stay again? I think I’d pay a little more and stay at a different place. Breakfast was okay, nothing special but edible. Staff were pleasant.

Awful service! In town for a softball tournament. Showed up to check in to hotel beforehand and was told computers were down. Told them we would be back after the games. When we arrived back we were told (mind you we had our rooms booked for about a month) were told our room is gone and has been sold to someone else. That was the last room available and we had to drive around looking for a another hotel to stay at. Lady at front did not care at all to make things right. Would not recommend this hotel at all. Hotel itself was not worth the service or stay.

This was by far one of the best experiences I've had in a hotel. I needed some R&R and this hotel went above and beyond in making sure I had a great stay. First off, it's clean. Secondly, the hotel staff is great. The king mattress I slept on was very relaxing. I didn't want to get out of bed. The hot breakfast buffet this place offers has a lot of items to choose from and is outstanding.

So stayed at the Econo lodge to be able to use their pool. The pool was great but that was it. There was dried urine on the toilet seat. Soap scum/residue on the bath tub (which was pink and the soap provided was blue). The tub was peeling and had black residue at the bottom. I will FOREVER kick myself for not taking pictures. The breakfast was cold. The room smelled stale etc. within 20 min of me leaving the facility after check out I was charged 250$ for smoking in the room. The room was NEVER smoked in not once. My mom froze all night going outside which I’m sure if they looked at the cameras that it’s posted they have they’d see that. The receptionist said several things when I called: 1.) they catch people smoking once or twice a week. Which is my problem bc now you’re blaming me for the smell? 2.) he said he smelled cigarette as well. Sure you did. 3.) there was nothing he could do about the charge but if I brought 250$ in cash he could stop it. Hmmm. 4.) ALSO HE SAID THE ROOM WAS SMOKED IN BEFORE HE EVER ASKED MY NAME OR ROOM NUMBER. I WAS NOT expecting the ritz but I truly think this is a scam and would NEVER suggest anyone go there. I have contacted the better business bureau already. I’ve attempted contacting the website I made the reservation through. And was told the manager would be in Friday for me to speak to bc he is in “meetings”. If the room has been smoked in I’d bite it but It wasn’t and I hope they’re all proud of themselves I truly do. I want my money back for sure bc I think this is a fraudulent charge.

The king bed room was a nice size room and the bathroom was large. The hot breakfast was decent but the coffee not good at all. We had eggs sausage waffles cereal bagels muffins cinnamon rolls donuts milk oj (they were in gal jugs and quart containers 😒) The pool was just right for kids and our tv didn’t work. No elevator for me bum knee!! Overall nice sleep reasonable priced.

Of all the Econolodges that I have stayed at, this one was the best. There were granite countertops in the bathroom, nightstands, and dresser tops. The lobby was updated and clean, and the rooms were clean also. We stayed in a room with three queen beds, as we have a family of five. This was a unique situation for us as I usually get a room that is a suite with two queens, and a pull out couch. I believe, but I am not sure, that we were in the only room that had three queen beds. The third queen was actually in sort of a little alcove, set apart from the other two. it was very nice not to have to fool with a pull out couch and I appreciated that fact more than the hotel will know. Breakfast was varied and good. My only complaint is that we stayed two nights and our room was not made up after our first night. We had arrived at 11:30 PM and were sleeping in the next morning. Housekeeping knocked on the door at 8 AM and before I could even get up and out of the bed, they had opened the door and promptly apologized. I told them we would be out in a couple hours. (Sub note: I spent three summers in high school working as a housekeeper in a resort. Our policy was to always clean the checkouts first and then the stay overs. I mean, who knocks on a stayover door at 8 o’clock in the morning? ). When we got back to the hotel late that first full day, I was a little disappointed that our room had not cleaned. I chose not to complain because it was like 11 PM and what can you do at that point? Maybe it had been a really busy day for the housekeepers? Besides, I just asked for clean towels at the front desk and left it at that. That wasn’t that big of a deal, but I thought I would mention it here.

Clean hotel located directly off the I74/State Road 9 interchange near the Hampton Inn, Holiday Inn, Comfort suites etc. The room was comfortable, spacious and had plenty of power and USB ports, adequate closet space for a brief stay and an effective heater/air conditioner. The bathroom counter had plenty of space. The combo shower/bath worked well. There is a spacious desk and a good sized counter under the flat screen tv, underneath which is a decent sized refrigerator, microwave and a few drawers. There is no chair in the room except the desk chair. The reason this property is priced a bit below the others surrounding it: 1. there is no elevator so if you don’t want to carry your luggage up 20 steps to the second floor require a ground floor room when you make a reservation. 2. The breakfast is pretty minimal with fewer choices than it’s neighbors - just whole milk, instant oatmeal only, a few yogurts (and they were out one day) a few pieces of fruit etc. 3. There is no work out facility, just a pool. Currently maid service only happens every 3rd day so our three nights translated into no maid service. We did get fresh towels each day from the front desk. The staff was friendly and helpful. So if these differences aren’t important to you there is no reason not to stay here.