Usuario invitado
24 de marzo de 2025
We have just returned from staying here for a week. was one of the worst hotels I have ever stayed in. the manager was rude and very arrogant. the food didn't cater for ALL nationalities. you were OK if you wanted eggs for your breakfast.. wasn't impressed that you practically had to beg for a bottle of water (we feel this should be seriously addressed) and the bottles they DID give you, the cap had already been opened? very dodgy. There was an opened carton of milk in our fridge from previous holidaymakers and a wrapper off cigarette packet was on the bathroom floor , when we arrived, and I purposely left it there to see if it got moved, but no. The last night , before we were due to leave, they left us no towels to have a shower so had to go and speak to the hostile manager. Also, another member of staff, in the restaurant just slapped our food on our plates like he was serving prisoners in jail. Most of the staff were brilliant and really friendly. Could not fault them one bit. Entertainment wasn't that good either. Same songs on repeat and at times too loud, throughout the day . Wasn't happy about having to go the supermarket to buy bottles of water and some guests were even buying their own beer too. which is disgusting when you have paid for All Inclusive. No snacks or ice creams throughout the day. We actually had to pay for ice cream , the one time we actually had it. Beds were rock hard and uncomfortable. Air conditioning was really loud. I will never go here again.
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