Nubian Village, Families and Couples Only

Review from a family vacation perspective, not a party one :) We booked a garden view room for four people, but it seems we were upgraded for free to a pool view room in the main building. There was enough space, hangers, a safe, and a refrigerator. Fresh water was provided daily. However, there were no toothbrushes or toothpaste, and the quality of the shampoo, conditioner, and lotion was terrible. Our room service was awful. For three consecutive days, they gave us only two large towels, despite there being four of us. After calling reception, we still had to wait about 40 minutes. The cleaning was poorly done; one day they didn't clean until after lunch, and then they came and said they would change the towels but not clean the room. I think they really wanted a tip, which we didn't give. I recommend changing beach towels in the evening. When you return to your room around 6 PM, dial 0 and request new towels; they will bring and collect them directly from your room. There were a few mosquitoes on a couple of nights, probably coming through the ventilation. I preferred the seabed in the Village compared to Island; it's flatter, although walking without aqua shoes is quite difficult. There are plenty of fish swimming around during low tide. You can go to the dead coral to see more of them, and you can also swim there. During high tide, the pontoon is usually closed. You can check the schedule on tideschart.com. The animation in the Village and Island is done by two teams: in the Village by the Italian tour operator Bravo, and in the Island by Russian-speaking animators. I didn't like the Russian animators at all, neither in the kids' club (only very determined little girls can spend three hours making origami), nor the adult activities I saw (aerobics), nor their general attitude – this significantly affected my overall perception. Whenever I interacted with the female animators, they never seemed particularly friendly, which is what you would expect from animators. On the contrary, the Italians (those who spoke English) were always cheerful, sociable, joking, dancing, and engaging with everyone. The kids' club only had one day that I liked, the pizza day, and even then it was only partially enjoyable. The children weren't allowed to add their own toppings; everyone made the same pizzas. As for the kids' mini disco with the Russian-speaking animation, it was quite good but only if there was a clown. Without the clown, it was also disappointing. The evening mini disco for the children of both hotels was held at the Shish Bar. Overall, room service was the most noticeable downside of our stay, despite the great room we were given. The Wi-Fi from the bar even reached our room a bit (room 117). The downside was being on the ground floor, which meant we always had to keep the curtains drawn. Mixed feelings about the food; no one will go hungry, but not everything is enjoyable. The chef's pasta is oversalted, the pizzas are unappetizing, a

A decent stay but let down by the room cleaning and animation team Starting with the positives, the reception staff and the waiters and bar tenders are some of the nicest people you will meet and from the moment you enter will go above and beyond to ensure your stay is as comfortable as they can make it. The rooms themselves are incredibly spaced and comfortable and we were afforded the opportunity of an upgrade which we took and got a beautiful room overlooking the sea where every morning we say a beautiful sunrise The facilities such as the numerous pools you can avail to use with swim up bars are very well maintained and really great fun with activities happening now and then. The food, was delicious tho some options were repeated between days, however there is a wide selection of fresh dishes to choose from also. Now the negatives, the room cleaning was sun standard each day, complete cleaning with everything being replaced was not done on any of the 7 nights we stayed. The biggest let down completely has to be said, the animation team, a team that consists of people who lack interest and seem like they don't want to be there, far from what you would expect from an animation team. Ok top of that there is a clear and uncomfortable divide between animations, one where the russian animation team won't talk to you unless you have yellow wrist bands and viva versa the Italian animation team won't talk to you unless you have bravo wristbands, giving the impression you are not welcome to their respective animation activities. The animation activities themselves are below bar and underwhelming, volleyball everyday, no chance, an even even run, people are left to themselves, no on watching, it happened one day where a whole team stood waiting whilr a group continued to play amongst themselves. During our stay we had a white party, that was fun for about 10 mins until the animation team decided to act like kids and monkeys and ruin it for everyone doing silly things. There were also many activities that had no client engagement and you were made to just watch. The animation team was so poor, our stay would have been better without them.

Great time overall. Friendly Staff, good choice of food, cleanliness in all areas. Good WiFi connectivity in the communal areas. Heated pool, water slides, food available from 6:30am to 12am. Good choice of Deserts. Slight improvement needed with the reception staff’s helpfulness.