Usuario invitado
20 de diciembre de 2024
This hotel has had a lot of poor reviews these past few months and even TUI wrote to us to say we could change our booking to a different hotel, at no charge, but we decided to keep this hotel booked and visited with an open mind. I really do not understand what people could possibly complain about ( and this is our 12th time staying in Egypt). This hotel was excellent and I could not find any fault with the staff, accommodation, food , drinks or entertainment. Guests, that's another matter. Yes, those guests from ex-Soviet republics can be the most boorish, ill mannered and just plain rude people on the planet, but it still didn't spoil the holiday. Accept that the majority are not going to queue for food or drinks and will barge in where they want, but take it with a smile and carry on. Other nationalities queued or waited in turn - French, Italian , Dutch, Egyptian and many other nationalities were there. The hotel itself is a large complex with three A/I buffet restaurants the Sultan and Pharoah in Parklands, and the Atrium next door to the Cinema near the water park/Premier rooms. All can be used for breakfast, lunch and dinner. In addition there are three A La carte restaurants - the Italian Dolce Vita, the Seafood Nathans, and the Indian Bukhara. A week A/I package includes one free visit to Dolce or Nathans - additional visits are chargeable. You pay for the Indian. We ate at Dolce Vita for our free visit and didn't regret it - the steak is to die for (thanks for the suggestion Sherif). We also opted for a meal at the Bukhara and it was a very reasonable $32 USD for two rice dishes/ 2 main courses/ and 2 Naan breads. Booking the free visit or pay visits must be made in advance at Guest Relations. Charlotte and Madonna were both of great help when we visited. You pay a deposit at the Cashier when you want to make a paid booking so either have cash or your Credit Card handy. Final bill payment can be made at the restaurant (cash only) or you can charge back to your room number and pay the cashier later or on checking out. As mentioned , Soviets spoiled the buffet dining experience especially at dinner at busy times ( 6.00pm - 8pm ) but avoiding that period made it a bit better. Overall though the food quality was excellent and the variety of dishes was excellent from soups and salad, meat stews of every variety ( one night even had liver and onions and it was to die for), always chicken and fish of some sort and outside was a grill area where different meat dishes were prepared based upon the meal 'Theme' that night. Breakfast choices were typical of any A/I resort in any country, fruit juices, teas/coffee station, cereals, fruit, breads and pastries galore, sausages are obviously not pork, but beef and chicken wurst type sausages available. Outside is an omelette / fried egg station and one preparing pancakes. Bars are plentiful around the complex, too many to mention. However, we spent all our evenings at the Waves Bar unde
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