IL Mercato Hotel & Spa

Тихо, спокойно, не много народа,вкусная кухня, анимация.

Не первый раз останавливаемся в этом отеле, обед ужин вкусные, номер чистый, единственное,чего не хватает это пляжа на территории.

We have been every year for the last 4 years. If we can twice a year. This year we took friends and family. There was 15 of us. Rooms do need a little TLC very minor but clean and comfortable. The beds are huge. Rooms are very spacious. The staff are unbelievably good at keeping you happy fed and watered 24/7 we have a son with special needs and uses a wheelchair the staff were amazing with him yet again. Staff have great understanding of English. I would highly recommend this hotel. This hotel offer their own taxi service which is great prices very reliable and safe. Very close to shops (on same street) and old market (5mins in taxi) food has huge selection throughout the day. McDonald’s next door. Spa is great in hotel. They are currently expanding the hotel which will have 3 more pools (already have 4 pools) along with slides soon to be completed. I would say by September 2025 The manager and the wonderful Anna (customer relations) will do anything to make sure your stay is the best it can be. Price of this hotel is great. We book through onthebeach and loveholidays The hotel isn’t over large but plenty of space. Entertainment is good. Daily activities are fun. Kids club is good. They have their own beach with a free shuttle bus every 30 mins which also has bar and food served Gym is small but I have not ever used it so can’t comment. Highly recommend some trips. White Island boat trip is amazing. Quad biking is great fun. Waterpark for the day is good fun. Watersports at beach are fantastic This hotel has Facebook page. Take a look.

Mixed review sadly. Staff are all lovely. Foyer is Instagram friendly. Whilst a very cheap holiday the food was middling at best. Alcohol appalling, spirits terrible, ran out of beer for 24 hours, tiny flimsy plastic cups. Staff kept bringing us wrong drinks, often warm. I am not sure they know how to mix a cocktail or make a decent coffee, the coffee machine in the foyer made terrible weak coffee, the one on the roof was a proper barista coffee machine but was of course broken and you got a Nescafe coffee 10 times too strong, although it comes with a smiley face on the top. We got a good room with our superior booking, our friends had the same booking and a terrible ground floor room. They were moved the next day. We had lukewarm shower 75% of the time, and air conditioning made no difference to the temperature. Beds, linen and pillows very nice. Wifi strong. Only got a few small tubes of shampoo and shower gel. Towels changed daily. Animation is decent but can be repetative, darts blunt which got annoying for pennies this could be sorted give the animation a decent budget please. Same animations every day. Free beech is decent, 210 pounds for a Sakkara beer. Biggest problem is lack of any decent restaurants or bars near, old town has one restaurant other wise it is a trip to Naama bay with a crazy taxi driver who tries to rip you off. And with the middling food you will want to eat out, although we had one decent meal in the hotel. Deserts fairly decent, no ice creams. No butter for rolls unless you ask, and anyway it is funny margarine that you cannot spread. When we were there 95% Russian and Azerbaijan residents, friendly and quite good fun joining in the animations. We are used to tipping to get good service, didn't make much difference so like everyone else it seems we stopped tipping. Mosquitoes had started to multiply after a cold spell so be careful. Nearest supermarket Mango is quite good and cheap fixed price. Big building work going on here be aware, going on at night too. Local streets unsuitable for anything other than the very able bodied, and untidy and isolated. In terms of Sharm hotels Il Mercato is far from the worst as we met someone who had moved from another local hotel, but by our usual Spanish holiday standards this was only a 2 star at best. Just to repeat the staff are lovely and the animations team do wonders.

On arrival, I noticed a couple of issues which I pointed out, mainly to do with our room and which, for me, would have been a showstopper. I was amazed by the positive attitude of Ahmed, (and in his absence, Mahmoud ) who swiftly put things into action and rectified these, going over and above, in order to adjust things in line with my request. This was done successfully and quickly, with such a positive ‘can do’ attitude , that it blew me away and I was truly grateful, thank you so much Because of this, I was happy again