High Mountain Resort Shangri-La

Before arriving, the operations manager contacted me to notify us that our room had been upgraded. The room was spacious and the bed very comfortable. It was fantastic to wake up each morning to see the animals happily grazing in the field below the hotel. The food was some of the best we had on our trip. Will definitely return if visiting Shangri-La again.

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

定的草甸景觀別墅房，前台給升級了高處的套房，和官方圖基本一致。出門下去一個電話師傅電瓶車就上來了。酒店陽台正對納帕海，和環湖路，大堂外天幕下坐坐喝咖啡也很不錯，非常舒服，感覺比網紅店好，因為清凈。早餐一般，但小朋友早餐也不收費。下次有機會還會入住。另外自駕更方便，可避開人流早晚環湖

致高山別莊管家小譚：第一次的香格里拉旅途中，你是讓我對香格里拉這座城市產生好感的最大功臣，感謝你的貼心關照，從踏上動車時的提前聯繫行程安排到暖心問候，都讓我倍感温暖。你推薦的餐廳都很好吃！香格里拉之行因你而更美好，衷心致謝！