Shangri-La Balagezong Snow Mountain Star Hotel

Location up high on the mountain. Only have hotel restaurants. My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland. They are helpful but difficult to contact them without physically climb stairs to meet them. In summary, you need a car and ability to climb stairs to stay here.

Very good. Amazing location, amazing service! Highly recommend. We will be back

這次入住最驚喜的體驗莫過於酒店管家小李的專業服務！從入住前的細緻溝通到入住後的全程跟進，真正做到了“無微不至”。 提前詢問需求，主動介紹酒店設施和當地攻略，無論何時聯繫，總能第一時間解決問題讓人安心。讓短暫的住宿變成難忘的回憶。強烈推薦這家酒店，更推薦小李貼心服務！下次還來！

酒店在景點內，建議住一晚，第二天一早趁沒遊客的時候自駕去頂上佛塔，那風景乖乖…簡直了，其他地方基本看不上了，所以請把巴拉格宗放在行程最後~~酒店麼在高山上建的，就不要太挑了好嗎，就一點，景點管理（費用）上希望跟上一步

環境舒服，窗外風景特別好，有幫忙制定出行計劃，當然最重要的是巴拉格宗風景太美了，如果不是趕時間更悠閑地多玩幾個景點會更好，設施也齊全舒服，大落地窗觀景完美

來這一定還是住一晚上，才能體會景區的魅力，遊客都走後的山谷才是巴拉格宗的精華，酒店設施齊全，晚上地暖➕空調基本不會冷，洗漱用品也都是歐舒丹的，推開門就能看景的才是賣點