Neobridge Hotel

I love everything about this hotel, the service , the staff, but I will have to complain about the thermostat. It was so hot in the room. Even it is winter it wouldn’t let me turn on the air or regulate the heat. It’s one of those thermostats where you don’t really have control over it. I had to open the windows just to get some sleep. The temperature in the room was constantly reading 27 -28 degrees. I barely got any sleep. If the thermostat actually worked and you were allowed to monitor the temperature and the use it would be a 10/10. Now I barely got any sleep. I decided to not book the next night I

This is our 2nd stay during our Shanghai trip, the train station nearby is direct to Disneyland resort, very convenient! Hotel service is good and friendly. Will be back if I visit Shanghai again.

This is a beautifully designed boutique hotel - with innovative spatial configuration and interior styling. But the management is a bit at AirB&B level, seemingly run by the owner's family members rather than a professionally trained team. The room I was originally assigned to had an intense smell of cigarrette; the room I changed to upon request had an obvious smell of mildew. The only window in the room does not provide sightline to outside; it's only for ventilation and indirect natural daylight. The location is between city center and the Hongqiao train station, which is the reason I chose the hotel, but the area has no nearby attractions.

It’s great to stay but a bit noisy from the wall.

It doesn't like hotel, but motel indeed. Quite dark inside the room.

I recently had an exceptional stay at the Neobridge Hotel. My room faced the picturesque Suzhou creek, providing a soothing and delightful view of the river that greatly enhanced the serenity of my stay. A highlight of my experience at Neobridge Hotel was the extraordinary service provided by the staff. In particular, Eric and Xiao Li went above and beyond to make me feel welcomed and comfortable. They were not only accommodating, responding promptly to my needs, but also carried a friendly demeanor that made my interactions with them thoroughly pleasant. In summary, Neobridge Hotel offers more than just a stay. Between the splendid views and the warm, professional service, it ensures a memorable experience for its guests. Highly recommended!