Hongqiao State Guest House Shanghai

No hubo agua durante toda la tarde. Esta fue la primera vez que me encontré con esto en todos los años que llevo viviendo en hoteles. El número de teléfono de servicio fue llamado más rápido que los clientes. El servicio de limpieza es muy pobre. No hacen un buen trabajo de limpieza. Después de la limpieza, no proporcionan pantuflas, cepillos de dientes ni agua. Los llamé uno por uno. Ni siquiera lavan las tazas de café después de limpiarlas. Los sucios siguen sucios. Lo más importante es que me pidieron que desinfectara la bañera dos veces, pero solo hicieron un trabajo superficial y no lo tomaron en serio cuando yo estaba cerca. A excepción de la recepción y el mostrador de recepción que cumplen con los requisitos de cinco estrellas, las habitaciones son realmente malas.

Only a reminiscence of a 5 stars hotel. I would give 4* to the outdoor area and 3* to the indoor area. The indoor area smelled bad, a mixture of a smoking place and mold (on the corridor and inside the room). The lobby smelled nicely and freshly perfumed. The carpets were old and partially stained. Reception desk staff was nice. Restaurant staff also. I had to ask the cleaning service to use the vacuum cleaner in our room. They forgot to do that twice. They only arranged our beds. Breakfast served 99% the same food for 3 days in a row. Same for lunch. No new ideas on behalf of the kitchen staff to impress the guests. Saw green flies around the raw salmon fish on the second and third day. The cart driver who was transporting our family to the swimming pool was nice on the first day, opening the door to my wife and kids. On the second and third day, they stopped being nice and I asked why. The reply was “now you know how to open the door by yourself.” The worst part was the swimming pool. The changing room walls were cracked, full of mold. 1 star for that is a high revue. The water in the pool was clean, no bad smell. The life guards had a huge electric fan at full blast 1 meter away from the pool. We had to ask the kids to be careful not to play with water guns near that side of the pool. Overall, we were happy because the kids relaxed. Not a 5 stars hotel, way overpriced for what it has to offer.

I am very happy that I chose the good hotel --- Hongqiao Sate Guest House Shanghai. The receptions in front desk , restaurant waiter and cleaner are very kind and helpful. the room is very clean, and environment is excellent, green, flour and quiet. breakfast is richer, there are many options from Chinese food to West food. Traffic from hotel to Hongqiao Airport / High-speed train station is about 20 mins by taxi.  The hotel will be my first choice when I stay in Shanghai.

Hongqiao State Guest House Shanghai is an excellent and very beautiful Hotel, with a wonderful Garden around. Rooms are nice, a little and very clean. Staff is very Polite and service minded. Breakfast is well assorted both for Asian Style but also for Western Style Breakfast. The Hotel is very close to Line 10 Shuicheng Road EXIT. If you go by Metro. I can only give my best recommandations to. Hongqiao State Guest House Shanghai.

Great stay, Victor from the front desk was very helpful and friendly!

The room was very comfortable and clean. The staff were friendly and helpful.