Hongqiao State Guest House Shanghai

一整個下午停水，住了這麼多年酒店這的是第一次遇到，服務電話按的比客户還快。保潔非常差，根本就不好好的打掃衞生，打掃完拖鞋，牙刷，水都不配，我都一一打電話的，打掃衞生咖啡杯都不洗，臟的還是臟的，最主要讓給浴缸消毒，我讓消了兩次都是走馬觀花，我在跟前都不認真。除了前台和迎賓符合五星要求，客房真的是太差了

Only a reminiscence of a 5 stars hotel. I would give 4* to the outdoor area and 3* to the indoor area. The indoor area smelled bad, a mixture of a smoking place and mold (on the corridor and inside the room). The lobby smelled nicely and freshly perfumed. The carpets were old and partially stained. Reception desk staff was nice. Restaurant staff also. I had to ask the cleaning service to use the vacuum cleaner in our room. They forgot to do that twice. They only arranged our beds. Breakfast served 99% the same food for 3 days in a row. Same for lunch. No new ideas on behalf of the kitchen staff to impress the guests. Saw green flies around the raw salmon fish on the second and third day. The cart driver who was transporting our family to the swimming pool was nice on the first day, opening the door to my wife and kids. On the second and third day, they stopped being nice and I asked why. The reply was “now you know how to open the door by yourself.” The worst part was the swimming pool. The changing room walls were cracked, full of mold. 1 star for that is a high revue. The water in the pool was clean, no bad smell. The life guards had a huge electric fan at full blast 1 meter away from the pool. We had to ask the kids to be careful not to play with water guns near that side of the pool. Overall, we were happy because the kids relaxed. Not a 5 stars hotel, way overpriced for what it has to offer.

I am very happy that I chose the good hotel --- Hongqiao Sate Guest House Shanghai. The receptions in front desk , restaurant waiter and cleaner are very kind and helpful. the room is very clean, and environment is excellent, green, flour and quiet. breakfast is richer, there are many options from Chinese food to West food. Traffic from hotel to Hongqiao Airport / High-speed train station is about 20 mins by taxi.  The hotel will be my first choice when I stay in Shanghai.

Beautiful hotel. My parents stayed with me this time. staff were super friendly. I have always chosen this hotel when i come to shanghai. It feels comfort able. And it is also quiet in environment. Strongly recommend this hotel.

The room was very comfortable and clean. The staff were friendly and helpful.

Nice environment. Surrounded by a beautiful garden. Friendly staff. Good Breakfast selections. Food in Chinese restaurant was great.