BVB Hotel（pudong airport）

Great for 1-2 nights. The owner is very nice and accommodating. It is in a small village and there are food and a supermarket nearby. The transfer to the airport was great. I would use this again on my next stay.

The stuff was very attentive and picked us up and dropped us back to the airport. Excellent service!

Friendly host, free airport shuttle, but on a busy road and air route. The road and aircraft noise does die down around 10pm though. Otherwise pleasant and good to be close to Pudong airport.

Normal

Horrible. :( I chose this hotel because they offered a pickup service. They promised to pick me up from Pudong Airport BUT made me wait for almost 2 hours at midnight! I kept calling but no one answered. I also contacted customer service, but they were of no help also because no one at hostel could pick up the call. The hotel details did mention that they have a 24-hour front desk, but no one could pick up the call. I didn't call DiDi service because they all said it would start at 160 RMB, so I decided to wait. After 2.5 hours, i tried to contact customer support again, the hostel driver finally on the way to pick me up. But I had been waiting until early morning and was toooooo tired, so I refused, I chose to spend a lot of money and stay at the airport hotel instead. Of course, I never received any apology, NO APOLOGY FROM THIS HOTEL, and a refund was impossible because it was stated that there’s no refund after payment. Anyway, I’ll just consider myself unlucky for encountering this hostel. :(

Free pick up and drop off. We called last minute for pick up, but they were happy to help