MGM Shanghai West Bund

The MGM was an incredible stay — a perfect blend of style, comfort, and top-tier service. From the moment I arrived, the attention to detail was clear. The staff were warm and professional, the rooms were sleek and spacious, and the overall atmosphere was pure luxury. The design of the hotel is modern and striking, with a touch of bold personality that sets it apart. It’s the kind of place that makes you feel like you’re living in a movie. I had such a great experience here and will definitely be coming back. Huge thanks to the entire MGM team for an unforgettable stay.

I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable. What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest. I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel. The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay. The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach. Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.

My first stay in Shanghai and MGM Westbank impressed me! Cici's warm welcome and fluent English made everything easy. The art-filled lobby and comfy bed exceeded expectations. Infinity pool with city view is unforgettable!