Usuario invitado
6 de junio de 2025
If you can't speak and understand Chinese well, avoid this place ‼️
For non-chines speaker , services are really poor. Only a female night staff, driver who picked me up from the airport, and admin who I spoke to on WeChat are helpful and provide excellent services! even my Chinese skill is not that good, they all are being so understanding, kind and helpful to me.
HOWEVER, the morning staffs on 5th June 2025 are TERRIBLE, not only they are not being helpful, they are also yelled at me. And I got different treatment from them because I can't speak Chinese very well. The morning staffs gave breakfast bags to 2 Chinese guests who signed up for the airport drop-off service at the same time at me but they did not give me a breakfast bag so I had to go get breakfast from the convenient store nearby by myself : (
And when the driver arrived, He yelled at me in Chinese, I didn't understand it clearly and didn't know if he was talking to me, if so, why did he has to yell at me TT so I asked a female staff at the counter, "Is this the car to airport" and she gave me very bad attitude like I was annoying her. and said yes. After I got into the car the driver was really rude, when we arrived at the Pudong Airport T1, he yelled at t=me to get off the car. There're other two Chinese guests who were heading to T2 but they thought they already arrived at their destination so now of them tried to got off at the same stop at me and the driver yelled at her very loud, I felt so bad for her.
The location:
Great! if you have an early morning flight to Pudong Airport, it only takes 15 mins driving from hotel to the Pudong Airport T1
Hotel facilities are alright.
So many restaurants and convenience stores nearby
16 mins walk to the nearest train station
Cleanliness: found insects inside my room as the window was left opened when I got in TTTT
Honestly, I don't think it's worth money cause there're other hotels nearby airports that offer airport pickup/drop-off service with cheaper price, but I chose this one cause I at least expect better service from them as they are more expensive than others.
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