Wilderness at the Smokies - Stone Hill Lodge
1 noche
Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Sevierville
Wilderness at the Smokies - Stone Hill Lodge
190 Gists Creek Road, 37876 Sevierville, Tennessee, Estados Unidos
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Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center, a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets. This family-friendly resort is 5.7 mi (9.2 km) from WonderWorks and 5.9 mi (9.4 km) from Titanic Museum.Mostrar más
Igualamos los precios
4.2/5Muy bueno·Limpieza: 4.2
Todas las valoraciones (3)
Instalaciones y servicios
Piscina exteriorGimnasioAparcamientoGratisServicio de recepción durante las 24 horasBoleraRestauranteParque acuáticoGratisSala de conferenciasPiscina para niñosParque infantilGratis
Todos los servicios
Alrededores
Aeropuerto: Aeropuerto Mcghee Tyson
(51.5 km)
Lugares de interés: Sevierville Convention Center
(180 m)
Lugares de interés: Wilderness at the Smokies
(190 m)
Mapa
Habitaciones
Valoraciones de usuarios
Políticas
Instalaciones y servicios
2
Habitación estándar (cama doble extragrande), sofá cama, con balcón
1 Cama doble extragrande y 1 Sofá cama
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
1
Habitación estándar (2 camas dobles), con balcón
2 Cama doble grande
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
4
Suite ejecutiva, 1 dormitorio
Dormitorio 1:1 Cama doble extragrande y 1 Sofá cama y 2 Cama individual
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
2
Habitación estándar (2 camas dobles), sofá cama
2 Cama doble grande y 1 Sofá cama
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
Valoraciones de usuarios(3)
4.2/5
Muy bueno
Valoraciones reales- Limpieza4.2
- Instalaciones4.2
- Ubicación4.2
- Servicio4.2
Reserva ya y escribe una valoración de tu estancia para ganar hasta 120 Trip Coins (aprox. 1.11 €). Podrás utilizar tus Trip Coins como descuento inmediato en tus reservas de hotel.
Usuario invitado
24 de octubre de 2024
Our family staycation was less than enjoyable marred by a filthy room and a lack of attention by staff. The attached photos show the condition of the room upon checkin. Dirty/stained sheets, sticky filthy phone, stained carpet, ripped drapes, lamp shades with bodily fluids on them, damaged screen door, and absolutely disguising HVAC system. The mattress was totally worn out with a big dip on one side. Uncomfortable at best. Supposedly this is a professional hospitality organization with systems in place to maintain and clean their rooms. I guess managers don’t inspect what their workers do and lack the training to understand what minimum standards mean. We did receive a phone call from a manager after our stay and after leaving a less than positive review on another booking site. The real issue of cleaning, inspections and maintenance was avoided by the manager and she only offered the excuse of “ we will be updating the facility next year” and invited my family back. Updating the room is a nice start but what is really needed is to hold staff accountable and make sure proper training and room inspections are done ahead of guest arrival. The room was eventually cleaned after 2 hours of waiting. We were compensated with a small room discount (10%) a free pizza and a game card for the arcade.
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Usuario invitado
1 de marzo de 2024
Room was DIRTY….no, I don’t mean that it wasn’t cleaned upon arrival, I mean that it was overall dirty. I moved the bedside table to plug in my phone and my fingers stuck to the underside edge of the table. Fitted sheets wouldn’t stay on the mattress, only to reveal what appear to be human body fluid stains. I moved to the other bed and slept fully clothed! Shower dark and gloomy with mold and mildew on the curtain. Carpet dirty even detectable through the earth tone color. Tile in the entrance was loose with pieces of grout popping out. Appeared to be ketchup, hope it wasn’t blood, on the bottom of the door. We were told no housekeeping during our 3-night stay, I’m not sure they have housekeeping at all. While I was here for a meeting, I can only assume the draw of this place is the water park across the street, as I can’t see any reason why someone would stay here for the room quality!!
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Resort10326959804
29 de noviembre de 2023
Everything was perfect until the breakfast buffet in the main lodge. There was a line and I couldnt see the price. When I got to the register an saw the small prices for buffet, I know why they didn't put it in big letters. $87 for family of 4 with coffee and hot chocolate for 2 kids. Absolutely a rip off!!. Buffet was subpar and not much good to choose from. Seriously, had much better breakfast at major hotels for free!! Avoid!
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Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: a partir de las 16:00
Hora de salida: antes de las 11:00
Horario de recepción: 24 h, todos los días
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Descripción del alojamiento
- Inaugurado: 2008
- N.º de habitaciones: 234
Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center, a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets. This family-friendly resort is 5.7 mi (9.2 km) from WonderWorks and 5.9 mi (9.4 km) from Titanic Museum.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This resort also features concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Hidden Trail Bar and Gril, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This resort also features concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Hidden Trail Bar and Gril, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Instalaciones y servicios
Servicios y prestaciones más populares
Piscina exterior
Gimnasio
AparcamientoGratis
Servicio de recepción durante las 24 horas
Bolera
Restaurante
Parque acuáticoGratis
Sala de conferencias
Piscina para niños
Parque infantilGratis
Tobogán acuático
Club infantil
Gimnasio
Restaurante
Parque acuático
Sala de conferencias
Parque infantil
Club infantil
Restaurante
Restaurante
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