L7 GANGNAM by LOTTE HOTELS

The hotel is next to Seolleung station which has exits with elevator and escalators nearby. Travellers could take airport limo straight to the hotel. The staff are nice, friendly and fluent in English. No language barrier at all with the staff. Just don’t know why instead of the body wash, I got two shampoos in the shower.

I requested higher floor, no corner room, quiet and away from the lift. They did arrange a higher floor and no corner room but my room was right facing the lift area. Luckily it wasn't noisy. However, the walls were quite thin and I can often hear next door. Housekeeping also comes quite early and always leaves a note that they came by already by 9am (i have my room DND). There was a lot of dust on the walls (see pic). They havent wiped it down in quite a while and I saw it there constantly for the few nights i stayed. Also, on the first day all the electric sockets near the bedside didn't work. My phone didnt charge overnight and I asked them to fix it. Then for my rest of my stay, it was okay. Lastly, the amenities were VERY limited. The slippers were very thin, no toothbrush or toothpaste. I also found there were stains on some of the towels (they were definitely clean but just obvious stains). I found the pillows quite uncomfortable because I usually like harder pillows and even if i stacked 4 of them together it would become quite flat. But thats just a personal preference.