Hotel Garnì Ongaro

I stayed at Hotel Garni Ongaro during a recent trip to Italy, and it left me thoroughly disappointed. From the moment I arrived, I encountered a series of issues that made my stay far from relaxing. The room was noticeably outdated and poorly maintained, with creaking fixtures and stained carpets that hadn’t seen a proper cleaning in ages. The air conditioning barely worked, and it was a struggle to get any comfort from the overly stuffy room. Service was another major letdown. Requests for extra towels or a quick fix to the broken lamp were met with indifference, and the front desk staff seemed more interested in chatting among themselves than addressing guest concerns. The breakfast buffet, which I had hoped would be a redeeming factor, turned out to be a sparse and uninspiring affair—far from the hearty, fresh start one expects in Italy. The only slightly redeeming feature was the hotel's location, which offers a pleasant view of the surrounding area. Unfortunately, even that small positive couldn’t compensate for the overall lack of care and attention evident throughout my visit. I left feeling frustrated and dissatisfied, and I wouldn’t recommend Hotel Garni Ongaro to anyone looking for a comfortable and hassle-free stay.

Beautiful location. The hotel was clean and the staff was very accommodating with our special needs child, and helpful with directions in the area. Our Italian wasn't very good, but the folks were communicative and helped our tired family check-in promptly for needed rest. Highly recommended it!