The Wishing Well

As previous reviews have said, the hotel is in need of a refurb. However, despite the scuffs on the walls and worn furnishings, the hotel is kept very clean. The hotel bedrooms have everything you need for a comfortable stay, with no frills. We stayed for two nights and ate dinner one evening and breakfast both mornings. The food was very good with plenty of choice. All staff we met were very friendly and helpful.

We stayed 2 nights recently in Room 42, ground floor. Facilities were poor, price not cheap!! Room was very tired, broken furniture, also en suite expelair broken causing steam escape into the room. Both the TV and the lamp had to be replaced, kitchen facilities in room, fridge a bonus. Reception staff and John the Hotel Manager were absolutely brilliant, just as well with all that went wrong !! The meals were substantial, but the breakfasts a real disappointment. Stale continental offerings, limited options. The full English wasn't much better, sadly. The whole establishment needs an urgent upgrade/refurb, only the staff rescue it from a total disaster. Supposed free Wifi drops out virtually continuously, not great for Business trips. Both Premier Inn and Travelodge leave this establishment trailing by a country mile.

We had a lovely visit. We were made very welcome and staff went the extra mile for us. We were impressed by the teamwork. Can't thank enough to Emma,Beth, Lorraine and Jonathon. Wouldn't hesitate to visit the hotel again. Must mention food too as we thought the breakfast was extremely good. Keep on doing what you are doing it's excellent.

This hotel is very outdated and in need of an upgrade its like its stuck in the 70/80s very disappointed especially for the price for a night. The decor is dark and dinghy and the place feels dirty. The pillows were lumpy and uncomfortable matress was hard, we had a travel cot for the little one which had an awful smell tonit there were stains on the netting and no linen provided for this. The wardrobe had bits of wood missing the shower was awful the head was like something from an American school dressing room small old round head the carpet was filthy over all I would not return I feel we were over charged at 77 per night the staff were lovely and the food was nice but that's where the nice bits end

We have stopped at the Wishing Well in the past and thought it OK, but that was several years ago. Sadly, our most recent stay at the hotel was not a pleasant one. The hotel is now looking very “tired” and is in desperate need of refurbishment. The rooms a very shabby with missing veneer from the units, threadbare carpet, loose wobbly toilet seat, grubby shower head, sticky floor in the bathroom. The corridor leading to our room had big dips in the floor and again the carpet was grubby and threadbare. Breakfast was a joke, desperately under staffed in the restaurant. No cups, no glasses, no orange juice no bread for the toaster, no side plates, no ketchup, clay cold undrinkable coffee. The poor girl behind the counter was running round taking orders and trying to refurbish the drinks etc. but seemed unable to cope. £10.95 for a “full English” - what a waste of money. It took ages to come and then they had to apologise because they’d run out of black pudding (one hour after opening). The breakfast was undercooked with the cheapest of sausages, practically raw tomatoes and cold baked beans that seemed to have come straight from the tin unheated. The only saving grace were the staff, who all seemed friendly. At £80 to £95 a night it is far from good value. We won’t be stopping there again.

I have stayed here several times over the last year or so on work trips. This is a contractors hotel. There is always a problem with the room you will experience at least one of the following. All staff from the top down have an attitude. Dripping tap. Key card will not work. Room door will not lock from the inside. Hair shavings left in bath from previous guest. Trim missing from the desk in the room. Food and sweets under the bed. On the positive side there are always rooms available! The Wi-Fi is normally working.