Alpin Resort Sacher

We travelled as a family of 4 (kids 9-11) and stayed for a week in Sacher for a trip aimed at ski & relaxation. We had a fantastic stay. The most impressive things +++ : The room (suite 2), superb views, very large, private sauna, quiet, great bedroom & bathroom, excellent fit for a family of 4 +++: Some exceptional staff, who go above and beyond what is expected to make your stay memorable and fix all the small things you need -＞ Martina and Angelique at front desk, the lady managing the breakfast, the drivers +++: Look and feel of the hotel, mix of rustic and modern, with a comfy feeling. Looks luxurious but authentic +++: The spa and the variety of swimming pools & saunas The good things ++: location, nice views easy access by shuttle or by short taxi ride to the slopes ++: the food, good choice, good products but can be really slow service (vs. fast paced city restaurants) at dinner time A great stay overall and we will definitely come back.

Our recent stay at Alpin resort Sacher in Seefeld was an overall enjoyable experience, with a few areas that could benefit from improvement. Hotel & Rooms The hotel is undeniably a high-quality 5-star property, offering elegant furnishings and well-appointed rooms with ample space and modern amenities. However, one drawback was the temperature inside the hotel—rooms felt too warm, and the air conditioning was completely ineffective, which led to discomfort. Ventilation throughout the hotel could also be improved, with more opportunities for fresh air circulation. The air often felt stuffy and stale. Spa & Facilities The spa facilities were excellent, contributing to a relaxing and luxurious experience. However, some advertised treatments were no longer available, creating a slight discrepancy between expectations and what was actually offered. Dining Experience The dining experience was mostly positive, with food of good quality, and fabulous presentation. However, a few inconsistencies stood out. Some courses appeared completely random and did not align with the overall theme of the menu—most notably, the inclusion of onsen eggs, which are traditionally an Asian fusion dish. Breakfast could also be improved, as all egg dishes tended to be overcooked. Additionally, seasoning levels were inconsistent, with some dishes being overly salty. Given the caliber of the restaurant, having a qualified sommelier on staff would definitely enhance the dining experience. Service & Staff The majority of the staff were excellent, and two individuals in particular—Sandra and Kilian—stood out for their outstanding service and professionalism, consistently going above and beyond to assist guests. However, at times, the hotel did feel understaffed, particularly in the bar, where service was inconsistent and often very slow, and without a smile. Shuttle timings—particularly in the afternoon—were too infrequent, which posed an inconvenience for guests, especially those attending ski schools. We ended up using private taxis to return most of the time, which certainly added up. Entertainment & Guest Experience One minor frustration was the hotel’s app, which invited guests to provide feedback but did not include a direct link to a questionnaire, making the process cumbersome. I passed my notes for consideration to the hotel on their own paper. Additionally, while the hotel exudes a calm and refined atmosphere, some more variety in evening entertainment would have been appreciated to create a more engaging experience for guests. Final Thoughts Alpenhotel Sacher delivers a high-quality 5-star experience with beautiful accommodation, excellent spa facilities, and a mostly enjoyable dining experience. However, improvements in ventilation, menu cohesion, breakfast quality, bar service, and transport scheduling would elevate the overall guest experience. A greater focus on evening entertainment could also enhance the atmosphere. Would we return? Yes, but I

It was our 4th visit, both in summer and winter, and have to say that this is a fantastic, beautiful, warm, delicious food, and welcoming hotel. Always a pleasure to come back. The rooms are spacious and clean, the staff is polite and always nice with us.

We had a wonderful stay and enjoyed top class service. Every interaction with the staff felt genuinely friendly. The quality of the restaurant is one of a kind! Fab! As a family with a baby, a 7 year old one and a dog, we really had a pleasant stay. We could even sit with our dog for breakfast and dinner in the lounge / bar area. We will definitely come back soon.

Excellent reception by Ivan, pleasant hospitality by Tony, great room with amenities, nice spa, great massage by Eva, fantastic restaurant staff specially Laura, great tasting food throughout. Staff is very attentive and the surroundings are top notch! Managers Fredheim and David were great. One of the best hotels I have been in.

We stayed with Alpin Resort Sacher for 8 days. We were extremely pleased by the fantastic service that was given by the hotel staff and director. During our stay we had a medical problem and we received a fantastic an pro active support !!!! This was truly a 5 star plus service. We will definitely return.