Hoteles Hampton by Hilton en SeaTac

El hotel está muy bien situado, pero no se puede hacer nada. El hotel dispone de un servicio de navegación de media hora al aeropuerto. Las habitaciones son espaciosas, pero el sistema para sugar el aire húmedo del baño era demasiado alto. El hotel no tiene piscina. El desayuno era bueno.

My recent stay at this Hampton Inn left much to be desired. The problems started before I even arrived on the property. First, their airport shuttle was an absolute nightmare. After waiting 58 minutes (yes, we timed it), calling three times (with promises that ”it's on its way!), and never seeing it show up, I had to Uber to the hotel. It was a pain in the butt. Adding insult to injury, when we got to the hotel, the shuttle was just parked outside the entrance with no one to drive it. Literally sitting in the hotel parking lot! Other guests were grumbling as they checked in, so it wasn't just my experience. The hotel clearly has no intention of running the shuttle service they promise, and they should not advertise having an airport shuttle. Problem two was with the staff, who seemed more interested in slacking off than providing service. Their apathetic attitude made me feel like I was interrupting a group of stoners at a hangout rather than being welcomed as a guest. Despite being a Hilton Diamond member, there were no benefits to speak of (no room upgrades, no bottled water, no ”thank you for being a Diamond member” greeting at the front desk, nothing). It was disappointing right from the start. Location-wise, the hotel is close to the airport and a light rail, but that comes at a cost: constant noise throughout the night. If you're looking for a quiet place to rest, this is not it. The interior of the hotel is dated, and while the room itself had been updated, it still felt run-down and uninviting. Something about it just seemed ”off,” like it was halfway to being modern but missed the mark. The lack of basic amenities was another issue. No water in the lobby, just lukewarm coffee and tea. The Wi-Fi was spotty at best, making it impossible to get any work done. And forget about grabbing food because there's nothing nearby and it's not walkable to any restaurants, so unless you want to Uber everywhere (which is crazy pricey in Seattle), you're stuck. There are some mediocre places that deliver at least. Unless you like $30 Uber rides from the airport, terrible service, and an overall uninspired experience, I can't recommend staying here. I certainly won't be coming back.