Usuario invitado
9 de julio de 2025
We booked 6 nights and this is our first night. The thermostat in the room shows 27 degrees, and the guy at the front desk tells me that I should not pay attention to the numbers, because it is not the temperature in the room but the temperature of some element in the wall! Also, obviously it is not possible to have 21.5 degrees in the room with three beds. Tomorrow we are supposed to have a technician come and inspect the room. But at the same time, moving to another room will not change anything according him. Because it is the same in all rooms. The air conditioning is not working. To add to this, there are not even wine glasses in the rooms, no wine bottle opener. There are only 3 hangers in the room and there are no bath robes. We are staying on the 2nd floor, there are multiple steps in the aisle leading to the room. No one suggested to help us with the luggage. Worst experience ever.
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