Schreinerhof

We selected this hotel for a six-night stay, expecting a high level of service given its price of EUR 500 per night. However, we were quite disappointed by the limited services and the overall quality of the hotel. I initially believed it to be a 5-star establishment, but it turned out to be a 4-star hotel. Even with a 4-star rating, I anticipated a more satisfactory experience. From the beginning, the hotel informed us that daily housekeeping was not standard and asked how often we required it. I agreed to housekeeping every second day, although I personally believe daily cleaning is essential, especially when traveling with children. After two nights, we received fresh towels, but two nights later, there was no housekeeping at all. The room became messy, with spilled milk on the floor and various other incidents involving my kid. When I inquired about the missing housekeeping, there were no apologies offered. Instead, they simply promised to send housekeeping that day. Despite my patience, around 4 hours later, the room remained untouched, with dirty towels and a full ashtray on the balcony. I took matters into my own hands and started cleaning during my holiday. I returned to the reception at around 3 pm to inquire about the delay, but again, no apologies were given, and they informed me they would contact housekeeping. My daughter and I went to enjoy some sports, and upon our return, there was still no housekeeping service, forcing us to use dirty towels and endure the unpleasant odor from the full ashtray. At this point, my frustration reached its peak, and instead of enjoying my vacation with my daughter, I had to spend my dinner time writing this feedback. In essence, the hotel's service, particularly the basic cleaning services, were unacceptable for the price we were paying. Additionally, the sauna area lacked proper-sized towels, another strange cost-cutting measure. The requirement to make reservations a day in advance for the kids' club also made our holiday experience less relaxing and more regimented. In summary, this hotel is overpriced and fails to deliver value for money. I would perhaps rate it as a 3-star establishment, but due to the dirty room and the lack of response after multiple interactions with the reception, it deserves no more than 1 star.

We wanted an easy vacation with our 3 year old daughter and a new born and this Familotel turned out to be a great choice. We stayed for 2 nights, and would have enjoyed at least one more night. Our daughter absolutely loved the pool areas. They are very well designed and safe. There are multiple pools and it wasn't very crowded so everyone had their space to relax and enjoy. The other activities are also designed to allow parents to relax while kids can enjoy in a safe way. The staff was super friendly and that made a huge difference to our experience. The quality of the food was good, but options were a bit limited.

Was soll ich viel schreiben, es war absolut spitzenmäßig. Wir waren zum zweiten Mal da und haben für nächstes Jahr bereits wieder gebucht. Einfach nur zu empfehlen. Es bleiben keine Wünsche offen, weder für Eltern noch für Kinder. Mega super

Super Kinderhotel. Mit Oma Opa und Hund angereist - alle hatten wünschen Zeit. Viele Möglcihkeiten und Programm für die Kleinen. Super Essen täglich - Tägliche Variationen. Alle freundlich und nett. Sauber und Rein. Trotz Größe verteilen sich die Gäste bestens. Gerne Wieder

Tolles Hotel. Mega toller Badebereich. Sehr gutes Essen. Schöner Außenbereich zum Bummeln mit Besuch bei den Pferden und den Kühen. Schöne Zimmer. Spielebereich für die ganz kleinen Kinder mit vielen bunten Bällen und Bausteinen ist auch sehr schön gemacht.

Ein toller Familien Urlaub auf ganz hohem Niveau. Wir waren etwas skeptisch, da wir schon mal in einem Familienhotel gewesen sind und keine gute Erfahrung gemacht haben. In diesem Fall wurden wir eines Besseren belehrt: eine wundervolle Anlage in einem sehr gepflegten Zustand. Alles ist sehr modern, es gibt ganz viele Spielplätze und Möglichkeiten sowohl Indoor als auch Outdoor. Die Schwimmbäder (gerade die warme Temperatur im Wellenbad) und die Wellnesslandschaft sind ein Traum. Man hat eigentlich das Gefühl, dass man in einem richtigen Schwimmbad ist. Die Aktivitäten, die jeden Tag angeboten werden (vor allem die Exkursionen im Wald) waren auch für Eltern noch sehr lehrreich. Betreuer wie Christian und Olaf machen einen tollen Job. Auch der Bauer Hans erklärt kindgerecht und spielerisch beim füttern der Tiere. Das Essen ist jeden Tag sehr frisch und abwechslungsreich. Tatsächlich planen wir nächstes Jahr einen weiteren Besuch. Summa summarum: sicherlich nicht ganz preiswert, aber die Leistung stimmt zu 100 %.