Hoteles Hampton by Hilton en Schererville

This weekend I traveled with my two daughters (ages 17 and 28) and my granddaughter (18 months). Overall we had a great experience. We have stayed here two other times and were planning on setting up a group block for a competition in June. At approx 6:30am on Sun 4/7 I requested a late checkout. Our schedule for the entire weekend was crazy as we were in town forna competition. My daughter was scheduled for a 7:30 am event that day, and we had just gotten back from the previous evening's events after 1:00 am. We had very little time to sleep, let alone pack. I told the gentleman at the desk we should be able to be out between 12-1pm. We returned to the hotel at 12:24pm. I told my girls, ”let's get packed right away and check out!” A housekeeper who looked to be about the age of my older daughter (maybe late 20's?) was at our door and said ”This is my last room, Y'ALL NEED TO GET OUT.” I tried to explain to her about the late check out. She angrily interrupted me, looking at her watch and said ”Late check out is 11:30. Y'all need to get out.” My two daughters (ages 17 and 28) and my granddaughter (18 months) and I all went into the room and hurriedly packed our stuff. It took 10 minutes. 5 minutes in, the same girl from housekeeping then started POUNDING on the door. My daughter opened the door long enough to say ”5 minutes.” As she closed the door, the housekeeping associate was saying a bunch of things about us to her co-workers. I was embarrassed. I was shook up. I felt nervous even leaving the room with the hostility that was coming from her. I was shaking when I got to the front desk. I told the person at the desk what happened. She apologized but didn't say much else. Someone else walked by and asked what was going on so I relayed the entire story all over again. Finally, as I was about to break down into tears, I said ”in all my time traveling, I've never been treated like this. We will never stay here again.” And we left.