The Helaina

After staying in their apartments , and only having a few days away we decided to try their b&b and just like the apartments it didn’t disappoint. The customer service on arrival was excellent, the breakfast service was also excellent as so was the breakfast itself. The room was nice and clean and we had one over looking the sea, so it was nice to wake up to the view of the sea and cliffs. We loved it so much we have provisionally booked the apartment again for next year. A big thank you to Gill, Tom and your fantastic team for yet another faultless stay.

Top floor room 10, was fantastic, view was amazing facilities excellent. Massive wall mounted tv, tea coffee and hot chocolate replenished daily, large bathroom with super rainfall shower, biggest bed I’ve ever slept in, positioned in the north bay with views of the bay and the castle.Top quality breakfast. Staff all friendly. Couldn’t fault in any way.

Amazing B&B with fantastic sea View. The room was spacious and beautiful, very clean with king bed. They used pillow protectors and mattress protector that’s making our stay even better, we really appreciate ot. (Room no.10). The bathroom was big with a great shower and the water flow was very generous. They also provided with white bathrobes. The amenities you needed in the bathroom included hand soap, shower cap, sewing kits, organic shower gel, shampoo and conditioner. The breakfast was delicious and also continental breakfast was available (self service). We ordered our breakfast the night before which was perfect for us and we ordered what we needed. We love our cup of tea and they provided in the room with Yorkshire tea, green tea and herbal tea, biscuits, many type of coffees and also hot chocolate. Thank you to Luki she was very kind, friendly and attentive toward us, was always there for us when we needed her. It was our first time in Scarborough we really enjoyed our 3 night stay at The Helaina, we loved the walked from the South Bay to the North Bay, we also explored the area we enjoyed immensely being in the Robin Hood’s Bay and Whitby Abbey. It We loved seafood while we were there we went to the Look out on the Piere twice, it was that good, make sure to book in advance. We loved the B&B we’ll come back. We had an amazing stay. Thank you very much.

Another visit to our favourite hotel. Lovely rooms , very clean and lots of vacilties . The staff are amazing , the breakfast choices are delicious . Got parked right outside the whole experience makes our holiday special , will be back next year.

Well this place is lovely we arrived to a warm welcome,and were asked what we would like for breakfast and the time we would like to eat . We were given a room on the second floor which although was not huge had everything we needed a nice comfortable bed and a lovely en-suite shower room with lovely fluffy towels excellent tea and coffee making facilities what more could you ask for. The following morning after an excellent nights sleep we went down to breakfast was amazing choice of fresh fruit and yoghurt and fresh juices and an amazing freshly cooked breakfast. Nothing was too much trouble we went out for the day and on our return found our room had been made up and tea coffee and milk were replenished.

Spotlessly clean, beautiful breakfast and a very warm welcome. Location excellent with stunning views over the North Bay. Was treat to a weekend away and I genuinely think we booked the best hotel in Scarborough. Owners helped with disc parking outside the hotel. Will definately be visiting again.