Five Star Stays

we stayed at 23 north street scalby adjacent to the plough pub and one of the copperhorse cottages old appliances in kitchen sealant hanging off fridge door freezer completely frozen unable to open very narrow steep stairs and narrow twin beds in one bedroom good bathroom and great shower but we wouldn,t choose this cottage again

The Copper Horse Cottages are just off the high street in Seamer and very close to Scarborough. There is a row of five semi detached cottages and a detached one which is the one we were in. They are all independently named. The property is double fronted and when you enter you see a spacious living room to the left, an extremely well equipped kitchen and downstairs toilet to the right and central stairs leading up to two double bedrooms and a shower room. The furniture is all of very high spec with beautiful pictures and ornaments. The living room has a table and four chairs, settee, two leather chairs, small tables and sideboard, TV on the wall and a gas fire. There is doors leading to an outside courtyard with garden furniture and well kept planters. The kitchen is highly equipped and lacks nothing at all Upstairs has two bedrooms, each has two beds attached to each other which can be split into two singles. Catering for four people in total. I must stress the beds are as everything very good quality but very firm which will not suit everyone. Both rooms are decorated beautifully, TV In each and dressing gowns are provided. The shower room is so well organised, however, the one piece of advice would be to take a shower mat for safety purposes as the floor of the shower is very smooth and slippy. Outside there is a small car parking area, however, as an overspill you can park a few yards along the high street in the Car Park of the Copper Horse Restaurant which belongs to the same owners, and if you eat there you will get a 10% reduction off your food bill. 10/10 for cleanliness. Absolutely gleaming.

Ok so let me say first that the cottages are stunning. Well furnished, comfy and everything you need. Great local shop and chippy. Why only "Average" then? It was the customer service that let them down. In the cottage was a very detailed "rule book". One of the many statements was that the heating was always on and you could adjust it with the thermostat. It went on to say that on no account must you touch the boiler. By early evening it was getting cold. It was noticeable that even when adjusting the thermostat that the heating was not coming on. A quick look at the boiler confirmed that it had definitely been turned off. Easy to fix as to turn it on was obvious. However wanting to stick to the rules I phoned the Copper Horse pub ( as instructed) and was told someone would be there in 5 minutes. 45 minutes later no-one had come. I phoned many times and got no reply. I was on the verge of giving up and having to go round when finally someone answered . I asked why no-one had come and they said the pub had got busy and someone would come whenever they could. I replied that this was not good enough. I had my 85 year old mother with me and she was cold. I stated that unless someone came immediately I would have no choice but to "break the rules" and turn the boiler on myself. This seemed to have the desired effect as someone came around within 5 minutes and after a bit of faffing (and him phoning someone else) he said he "thought" it was ok. I also mentioned that one of the bedrooms had a remote missing to which I was told that we weren't the only cottage that had a missing remote from one of the rooms...?! I note from other reviews too that there had been noise from bands playing at the Mayfield pub. We were lucky as it was Thursday and no acts weer on but it was easy to see why this would be the case as two of our bedrooms overlooked the back of the pub. Seeing as they say the Mayfield is their "sister hotel" it seems odd that in accommodation that suits families with young children this would be allowed to go on. If you are thinking of booking here on a Friday or Saturday it might be worth checking if there are any bands on at the Mayfield first. So in summary a beautiful cottage but a few things to be wary of.

lovely cottage comfy beds nice fluffy towells and great facilities great pubs nearby and good fish shop only down side extreme noise from mayfield hotel saturday and friday night so if youve got small children just be aware