Joanna H
23 de junio de 2024
I have returned home from a one night stay at st brides on 22.6.24. Both myself and my partner stayed here to celebrate his 30th birthday. My honest opinion is that this hotel & spa is overrated by far. I’m not sure if it was just bad timing but the reception staff were very grumpy, basically made you feel like you were a nuisance staying at the hotel, not welcoming at all. The spa staff were even worse!! We were given a “tour” of the spa by a young member of staff who literally walked us down the stairs and stood there in silence staring at us, I then asked “soooo this is the spa isit?” To which she replied “yes” and just stared at me until I walked off, taking a look myself. One of the steam rooms were not in use (I was not told until I saw the sign on the steam room door). The tea and coffee was so poor! One hot water urn, one hot coffee urn, a massive fridge completely empty with a jug of milk inside, there were around 10 baskets underneath, all were empty? It was unreal how poor it was. We both left the spa early and sat in the bar to have a decent drink instead!! Our room was right by the kitchen so a constant smell of fish would circulate, no air conditioning, so very hot during the night. We discussed upgrading but it would have cost an additional £205! We cancelled our dinner reservations and went down to a restaurant by the beach, which was the best part of our stay. Breakfast was okay too. I would never recommend this hotel or stay here again.
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