Château de Sissi

We arrived to this beautiful place. However, the way we were welcomed was not nice - the staff were not friendly at all. I wild have expected more service and friendly staff.

I didn't stay here, but I had a long lunch here. Surroundings are lovely and the staff was attentive enough, but the food was entirely uninspired and totally without imagination. Pretty plates and very ordinary taste--nothing at all memorable: lunch for a single person for over $90 should be memorable. Foie gras was served dead cold with maybe a tablespoon of apple accompanying. Duck breast was somewhat overcooked and the sauce was so unremarkable that it might not have been there. Pear dessert was OK, but if you're going to poach a pear, add a little wine or calvados or even vanilla. Champagne flutes at 15 euros each are also not a deal. This was a birthday treat for myself, and it was a serious disappointment. Ordinary at best.

The welcome at reception was perfunctory with no assistance offered with baggage. The room was small and no account had been taken of the well forecast exceptional weather conditions which meant we had to remove the huge thick duvet from the cover and sleep under the empty duvet cover. The shower head in the bathroom was too heavy for the flimsy fitting which my husband had to reassemble. The weight of the water made it fall forward , shooting water everywhere . It was reported but doubt it was fixed. Very thin towels. The only information in the room required using a QR code - with no overnight reception contact would have been tricky in an emergency. Everything seemed rather tired and formulaic, including the staff. A shame as it is a lovely venue and could be fantastic. The food is OK but the occasion somewhat marred by difficulties about where one was allowed to sit for a pre dinner drink. Really silly small niggles that need sorting out.