Sapporo Excel Hotel Tokyu

El hotel es magnífico y elegante. La ubicación era buena, ya que está a poca distancia a pie del parque Nakajima y Susukino. Sin embargo, es un hotel antiguo, aunque bien mantenido. La primera noche tuve una chinche, pero respondieron rápidamente y me cambiaron a otra habitación. Después de eso, todo estuvo bien. Este hotel sería mejor si ofreciera más servicios como un onsen por el precio. Además, no permiten registrarse en el sistema ni dejar mi equipaje antes de las 15:00. Solo puedo dejar mi equipaje allí antes de las 15:00. En cualquier caso, es un hotel decente.

I love this hotel😍! It has a grand lobby, delicious buffet for breakfast, clean and spacious bedroom and good location. There is also small park outside where you can play and enjoy some snow fun activities. I can highly recommend Sapporo Excel Hotel, everything here is great 👍 👍

Hotel room was huge and very spacious by japanese standards. Bed was comfortable, room was clean and a full set of amenities was available for us to use. The massage chair was amazing especially after a full day worth of walking. And the free shuttle bus to Sapporo Station on our last day was very convenient and a life saver! Especially with our heavy luggage bags, it would have been troublesome to have to carry them down the subway stairs. So it really helped us alot! And please do book a space for the bus in advance. However, I wished staff service would have been better. Front desks was very helpful, but on our first night, we called for help in the night because we couldn’t find anyway to turn off the overhead light for the right side bed. When we asked for someone to come and help us eventually, the male staff who came sounded very irritated and unhappy. Don’t know if it was a wiring problem or some setting in the main room control panel, but there was NO WAY we could have figured it out ourselves. In fact, every morning at 7am, just that particular light on the right side bed would turn on automatically by itself and wake me up. I hope that the hotel can rectify that problem.