Usuario invitado
21 de febrero de 2024
The Hotel was above & beyond our expectations. The staff were brilliant, also their service & attitude was professional, throughout our stay, & the staff we interacted with were all very friendly. I gave the Hotel an overall score of 10/10,but should really be 8/10. The only reason I should have given them 8 was for this reason. After breakfast every morning, & around 21:00hrs to well pass midnight, it felt and smelled like there were a couple of smokers in our room. This happens even though, the AC was on at full blast. I happen to suffer from asthma, and was experiencing some attacks before our arrival & during our stay. Needless to say, the secondhand smoke, finding its way into our room, did not help my medical condition. I hope after reading my review, the hotel would take my recommendation. Perhaps by having either No smoking, or, non Smoking Floors. I’m currently @ the Vienna sister hotel right in the Sanya Phoenix Airport, writing this review. I’m here until my tomorrow evening departure flight. We arrived here in the hotel @ 14:00hrs, so far, not a hint of any smoke odour. Thank you Staff for great service.
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