Usuario invitado
19 de junio de 2025
Having been in the travel business for over 40 years I have never stayed at a hotel with the most outstanding customer service , friendly and welcoming staff. Every single staff member greets you with a smile and nothing is too much trouble . They have a whatapps service where they respond to your query in seconds. The rooms are spacious , modern and spotlessly clean , the plunge pool is cleaned every day , new pool towels daily if required . I don’t usually enjoy a buffet breakfast , but I was happy to see such healthy options on offer, and they make your coffee fresh , so none of those tacky coffee machines in sight. And another massive bonus - it’s open until 11!! We had lunch and dinner and the food was delicious , Hubbie said the sea bass was one of the best he had and the desserts were amazing . The main infinity pool was never busy and they don’t allow reserving of beds which is fantastic and we got a bed every day in the sun without fail . The bar staff are great and cocktails fabulous . Location - 2 mini markets within 10 minutes walk and a local restaurant called Aidani is superb - we went twice! They have a free shuttle bus to Fira town and to Yalos beach club daily which takes only 10 minutes , so even though the hotel is on a quiet area it’s easily accessible to the town. I cannot praise this hotel enough , I have already recommended to my friends and will be sure to recommend to my travel peers also . You can tell the staff like working here as it’s displayed in their attitude and it’s an absolute credit to this hotel and its staff. If I could give this hotel a 10 star rating I would ! Never have I ever been so blown away that I needed to share!
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