Orama Hotel & Spa

距離小鎮中心步行僅10分鐘，酒店較大和安全，房間也挺大，整體服務也比較熱情和有效率

浴室沒有隔斷門，房間光照較暗

酒店各方面很到位

Lovely Stay Hotel is gorgeous and overall we had a brilliant stay at Orama. Majority of staff fantastic and couldn’t do more for us. Some of the older staff unhelpful and rude - we understand our stay is towards end of the season however this attitude did take the shine off the whole experience. Perfect location for Fira and the facilities were good

We picked this hotel because they offered a fitness facility. The pics showed they had a treadmill, however we also contacted them to confirm this. When we arrived there was no treadmill. They said it broke and they didn't bother to replace it. A treadmill is pretty basic for a gym and if they advertise they have a gym then it should have one. They sent me to their sister property to use the treadmill. While the property was close the gym was way at the back so this took time every day. That gym AC didn't work. It was used by the employees. It was very clear the employees did not want to share the gym with the guests and they came in and threw their stuff around and started teaching others in their group. It was very weird. We also asked months in advance for early check in and explained why. We were told in a e-mail they would do everything they could. When we got there it was very apparent we did not get any priority for this and they kept trying to take my bags constantly. We didn't find the reception staff friendly at all. Every other hotel we stayed at in Greece they were very friendly. The housekeeping staff on the other hand was excellent and so friendly. The location is very good also. I can't speak to the food or the pool. Honestly it was the worst of the places we stayed in Greece simply because of poor customers service. Zero compensation offered for all of the gym issues.