Alexandra Hotel

Parecía un hotel con un bar y una piscina muy divertidos. Bebidas baratas, buena música, ambiente playero. Limpio y tranquilo. Solo estuvimos allí una noche antes de tomar un vuelo temprano.

After reading good reviews on this Hotel my son and daughter booked this as a surprise birthday present for us to go on as a family. On the first day we were there we had been out for the day and when we returned to our room, my son went to get his money out of his rucksack which he had left in the room all day. He had left 55 euros in it and when he looked there was only 45 euros there. I immediately went to the drawers by my bed where I had left my purse with £300.00 in it hidden under my clothes. To my dismay £40.00 was missing. We went straight to Reception where basically we were accused of lying and 'nothing had ever happened like this before'. We said we are not necessarily accusing the cleaner but someone has had access to the keys and gone into our room and taken it. And obviously only taken a small amount in the hope it wouldn't be noticed. They completely didn't want to know and the only thing they did was offer us a safe in Reception (which we wasn't offered before). To be honest this spoilt our holiday and our room felt tainted. When we returned home I put a post on the Kamari group I follow on Facebook and a lady commented saying this had happened to her at the beginning of September (a few weeks before). Unfortunately she had had 180euros taken and got the same response and attitude as us. They blatantly lied to us saying it hadn't happened before when it had. I emailed the Hotel twice to ask them why they had lied to us and they didn't even bother replying. I WOULD NOT recommend this hotel