Hostel Boutique Merced 88

I was kicked out to the street by the receptionist on Friday, April 5th at 1:15am while waiting for my transport right after dropping off a friend that was a guest of the hostel. The reason the receptionist gave me was that "I was not a guest of the hostel" and that "they have had very bad experiences in the past". I asked him to please let me wait at the reception because being left out alone on the street was quite unsafe especially at that time. The receptionist shouted and demanded that I leave and pushed me out of the hostel and closed the door. It's the most humiliating experience I've ever had in a hostel ever. I wish no one ever experiences something like this.

Found this to be quite a good hostel. It gives a free buffet style breakfast (simple I mean there isn't bacon or anything, although you can take two boiled eggs), but cereal, juice, bread, that type of thing. Bed in dorm room was comfortable and you get a wooden locker you can put daypack, laptop and other more valuable parts of your luggage into, as long as you've bought a padlock (which you likely have numerous on your backpack anyway). Staff were friendly, the building seems very secure, showers were very good. Neighbourhood is close to a subway station (only a few minutes walk) which I used when coming from the airport (you catch a cheap public bus to a subway station first). Also next to a park with a big nautical water feature statue, and a short stroll to museums, art galleries and the old buildings area of town. The Funicular is about ten minutes walk away if you're planning on going up there, which links to the cable car at the top of the mountain. A supermarket is five minutes or so down Merced if you walk to the left once you're out the door. Highly recommend. The streets around are a bit noisy with buses but I doubt you'll avoid that anywhere in Santiago.

Had a lovely stay in Hostel Merced, loved the park just opposite and how central it was! I appreciated the relaxed and tranquil vibe the hostel had. The volunteers were so lovely and great to chat to, Anika and Lucy were very sweet! Thank you, Lena

Fui assaltada literalmente na porta do hostel, quando sai para pegar o transporte para um passeio. Recomendo que, se quiser se arriscar, tome muito cuidado ao circular pelos arredores. Pesquisei bastante antes de reservar e infelizmente não vi nenhum comentário sobre o perigo da área.

Reparem q não é possível fazer avaliação no Google. Eles são péssimos. Não tem banheiro nos quartos. Vc toma banho, enquanto outras pessoas estão usando a privada. O banheiro é cheio de mofo no teto. Eles tentaram esconder com tinta preta mas é tão pesado q já partiu a tinta. Reclamei dessa falta de informação no booking e me tornei pessoa non grata. Uma hóspede se queixou de ter sido mal tratada por outra e daí eles colocaram a culpa em mim e me mandaram sair. A hóspede foi lá e explicou q não era eu e sim outra, mas eu segui sendo expulsa. Disseram q devolveriam minhas diárias mas não devolveram. Disseram pro bookin q me comportei mal, isso é, questionei a falta de informação sobre o banheiro. O café da manhã é limitado, só pode 1 fruta, 2 fatias de queijo e 1 iogurte. Há mts outras opções melhores em Santiago e com gnt honesta.