Apartamentos Delfin Casa Vida

The apartments are well appointed in Santa Ponsa just a short walk from the bay and restaurants. I was welcomed by the night manager who was very helpful. The apartment was clean and well equipped. I have no issues with the 'front of house' experience. But, I question the company's ability to rationalise a dispute fairly. I was there for 2 nights only, visiting for a special occasion. When I returned from eating after a long day I was locked out of my room and the night manager couldn't gain access with his pass key. He kindly arranged another room for me but all my belongings were locked in the other room. I was due to be picked up the following morning for a trip into Palma, but missed the opportunity as I had to stay to wait for my belongings. They had to break into the room to access my stuff. The company's view towards my compensation was that they gave me another room so that's all they were prepared to offer, well I should hope they did give me another room I'd paid for it. I can't be bothered to take this any further to be honest, but be mindful if you're staying here and you have medication in your room, for example.

Me alojé con mi marido y mi hijo de 15 años. Bonito apartamento, microondas, tostadora, frigorífico, placa eléctrica de 2 fuegos. Todo lo que necesitas realmente. Estábamos en la planta baja al lado de la piscina, un poco ruidoso por la noche desde la habitación de arriba, moviendo muebles, bastante ruido de la carretera también porque el balcón estaba en la parte trasera del hotel y daba a un aparcamiento. El dormitorio tenía dos camas individuales, bonitas y cómodas, aparte de las almohadas. Soy exigente con la almohada, ¡puede que haya sido solo yo! Los sofás cama en el salón no eran tan cómodos, mi hijo de 15 años tenía dolor de espalda por la mañana después de dormir en ellos, no era cómodo para sentarse durante el día. Mientras estuve allí solo preparé el desayuno dos veces, ya que en el trabajo solo cabía una sartén a la vez, no fue un problema, ya que fuimos a una encantadora cafetería llamada Alhambra, que servía inglés completo por 3 €, zumo de naranja recién exprimido por 1,75 € y un café por 1,10€. Bien vale la pena el dinero. Hay muchos bares y buenos restaurantes para comer. La piscina estaba limpia pero helada, ya que todavía era el comienzo temprano de la temporada, había muchas camas. En definitiva, Santa Ponca y Mallorca son una ciudad y una playa preciosas y limpias.

Quiet, nice and well-maintained facility with close to everything. We stayed for 9 nights (end of May), cleaning every 4 days. Clean and fresh in the apartment, kitchen and kitchen equipment need to be updated and supplemented. Problems in the bathroom drain that smell, scented candles helped. Many apartments with the best location are privately owned. We stayed on the third floor (apartment 34) a corner apartment close to the neighbor's apartment, very good views of the pool and beach. A great stay.

This is a lovely little well maintained complex. The “reception” is a bit redundant but the complex and pool area are immaculate. My main reason for the review is to praise the lifeguard at the pool. Dominique is strict on what is and isn’t allowed, no inflatables, bombing etc and is vigilant in enforcing the rules. In our opinion this makes it a far more enjoyable experience for everyone as it’s a small pool. She does this it has to be said in the face of some completely unacceptable behaviour from in our experience 4 boys, both last year and this year, same kids who are allowed to run amok by their parents who try to undermine the lifeguard at every turn. She does it politely despite one of the dads being aggresive and vowing to have her sacked, he really doesn’t didnt notice everyone left the pool when they came down. In 2 weeks we witnessed Dominique jump in on 2 separate occasions to pull a struggling child out because they were unsupervised. Yes she’s strict but for the vast majority of people there she makes it a far more pleasant experience, we’re Team Dominique and will return again

It's not fancy but it's ok. Simple one bedroom apartment which was clean and comfortable and had just about everything needed for a 1 week stay in March. 2 ring hob, microwave, kettle and coffee machine in kitchenette. All crockery, cutlery and cooking utensils but no mugs for English tea ;-) Two single beds pulled together as double with extra linen in cupboards in case you got cold. Really clean and serviced once during our stay. Checked in by Albert who arrived quickly after ringing the number on the door (make sure you have a mobile that can make European calls). Parking easy at front or down steep slope at back. Lots of restaurants closed in early March so a bit of hunting around for dining options. Good local supermarkets (Eroski) for supplies and a really good base to go off and explore a really beautiful island. Would recommend if you want a basic, self catering good clean base.

Stayed for 5 nights new year break On arrival we were meet by Alberto who checked us in and told us about the facilities in the apartment On entering apartment was clean tidy and plenty of room Large shower and a comfy bed Basic cooking facilities but restaurants were open not as many as the summer but enough for the time we were there A free car park at the back of the building but a steep driveway to navigate on foot but you can also park outside if there’s a space Would definitely go back