HOTEL SANTA FE

I have previously stated at this hotel and written great reviews, but this visit was very different. I arrived at the hotel and it looked closed ! However, there was a notice on the door to call a telephone number for reception. I called, and it became clear that the girl was actually sitting at the reception desk and the door was open! So why have the sign displayed?- to lazy to take it down when reception is actually ' manned ? Check in was handled effectively. However when I asked about dinner I was told that the bar and restaurant were closed and handed a leaflet for a restaurant in town. Not at all inspiring as it was just burgers and pizzas! It was also pouring with rain amd it was very disappointing to have to go out in the rain to find food. I don't know if they will be open for breakfast tomorrow but have already decided to have breakfast at the airport. My room was spotlessly clean but cold. It was March, and there was no heating. My room was located at the front of the hotel, and I was woken up by heavy traffic, large lorries, at 5am. A very disappointing stay and ai am.booked here upon my return from Madrid. Will see how that goes ? It may be time to look for another hotel ?