Park Hotel

PARK HOTEL in Coban Guatemala is a very pleasant place to stay. You are 30 minutes from Coban, from San Juan Chamelco and other places of interest as the ponds of Semuc Champey. The hotel ya very clean, comfortable and the attendants go out of their way to assist you in any way.

The agency we are traveling with across Guatemala had booked us in for 2 nights. I would never choose this kind of badly managed, huge hotel... The receptionist started by giving us the worst bungalow out of a huge choice: next to the highway... I turned it down, the second room given had a broken window and was in the " sencilla" category, in the Capri wing, when the agency had been paid for a standard category. I got very angry with her attitude, when the hotel is in fact in low season. Thirdly we got to a more decent room in the Palermo wing. It was freezing outside,the rooms were very cold and they don't even have a hairdryer to lend you. This is supposed to be a great hotel.. In the restaurant building all the windows and doors were opened,there was absolutely nowhere to sit down and read with a coffee in a cosy corner. We ended up taking a coffee to our room and wrapped in blankets, pathetic.. Dinner was ok in a large cantina type of hall... But the breakfast was really horrible: cold eggs, poor choice,cold revolting tortillas, dry bread rolls, and dreadful coffee when in fact the Aurora group is a coffee production farm of the highest quality - we visit it a couple of kms away and they export all over the world and win international prizes. There was good coffee in the freezing coffee " bar". A huge cage contains one poor, frozen and lonely pet: a guacamayo... Who should go to the rescue Macaw mountain in Copán Honduras... shame... Staff are not very well trained but friendly but I resented being treated so badly, speaking Spanish! Avoid.. this conference centre... And big tourist groups place: the management team has a great deal to correct.