Protur Palmeras Playa Hotel

Overall Experience Our stay at Protur Palmeras from August 5th to 19th was our best holiday, thanks to the amazing staff. As a family of 2 adults and 5 daughters, we arrived at 3:30am and were warmly welcomed by a helpful and informative receptionist who showed us around and explained everything. The hotel felt clean, spacious, and relaxed, just like our entire stay. Staff The absolute highlight of this hotel are the staff, ever helpful, friendly and will go so far out of their way to make any experiences for you better. The entertainment team of Julia, Inga and Martyna were amazing, so full of energy and offer just the right number of activities, plenty to make it fun, but not too much it seems hard to keep up. I would always recommend taking part in their ‘Aqua Gym’, one of our highlights as it’s just so much fun and helped me lose weight at an all inclusive for the first time (and trust me I ate a lot). Kids club, where 2 or 3 of our daughters would frequently visit was great. One of our daughters is autistic, we never informed the team of this, and it really didn’t matter, Inga was so accommodating, friendly and patient, that my daughter felt right at home and went to the kids club every day after her first visit. Evening entertainment with the actual team is always great fun with their club dances, in the end even getting us up on stage, and we normally shy away from things like that but again, the staff make it so much fun, and you feel completely comfortable. Antony, the lifeguard on site 5 of the 7 days is not only the best lifeguard we’ve seen, with his attentiveness and awareness, but just one of the best people you could meet also. He’s like having another entertainment team member there, making it safe, but fun for everyone. Really so good with the kids and his values are so great. Bar staff and elsewhere, I wish I could have caught all their names, they ALL made such a positive impact on our holiday. Diana at the pool bar, again for making one of my daughter’s holidays with little touches like advising on her favourite foods and complimenting my girls. Hassan, who to me is a bit of an unsung hero, working hard and was always so considerate of us. Li, Dan ‘the man’, the cleaners who also work so hard. Credit goes to the management too, who also would make conversation and ask how our holiday was, so great to see. Location The hotel has a fabulous location, 2 minutes from the beach of Sa Coma, less than 10 minutes from S’illot and shops and bars all around. Admittedly my personal preference of area is Cala Bona 2 towns away, however, we’d choose this hotel any day and Cala Bona is around 1 hour walk or a short bike/bus/taxi ride away. Strangely, after settling, we didn’t want to leave the hotel as we enjoyed it so much, which is really unlike us. Rooms The rooms are huge; we had 3 rooms (doubles and twin) for our family, and they were bigger than some family rooms we’ve had before. Cleanliness was top-notch with daily bed chang

We holiday abroad 4/5 times a year so we have plenty of experience. WeI have just one thing to say about this hotel…. WE LOVED EVERY MINUTE. This was our first visit to Majorca in 16 years and we couldn’t have chosen a better hotel and resort. If all the Protur hotels are as well run, we wouldn’t hesitate to return