Grand Hotel Cocumella

This property more than earns its five start designation. The building and grounds are beautiful. The breakfast is generous and excellent. The three restaurants are all very tasty and well-executed. We stayed in what I think its their basic room and it was roomy and comfortable for a couple. The pool and beach club are super nice. We drove and the included parking is so awesome to have. But what really set this hotel apart of us in our three night stay was the warmth, kindness, attention to detail, and proactivity of the service, which was consistent across every single person we interacted with. I think this may have been the best-feeling service I've ever received in any hospitality setting. We've been to very nice five star establishments before, and the joyful service we received in this instance was simply outstanding.

My family of 9 stayed at the Grand Cocumella a year ago and we all wish we were going back this year! It's a magical place, from the kind and helpful staff, the beautiful gardens that led to spectacular sea views, the large, wonderful pool surrounded by the gardens, and the amazing breakfast room with treats galore! And we loved the tiny beach and jetty below with lounge chairs and colorful umbrellas, with steps into the delightful warm waters. It was a little piece of paradise, so relaxing after our busy day trips into Sorrento, Capri, Positano, and Ravello. We'll always remember our time there, our favorite stay in Italy!

I can't say enough good things about our stay—this hotel far exceeded our expectations in every way. From the moment we arrived, we felt genuinely welcomed and taken care of. The rooms were immaculate and comfortable. The atmosphere throughout the hotel was warm and inviting. But what really made our stay special was the staff. Everyone we interacted with was friendly, professional, and eager to help. A special thank you to Giuseppe at the concierge desk, who went above and beyond to make our trip seamless. He helped us with everything from dinner reservations to local recommendations, with genuine interest in making sure we had a great time. Room 231 is amazing. Thank you for making our stay truly special!

I can't say enough about the beauty of the Grand Hotel Cocumella. But the level of service is was what sets the Cocumella apart from other 5 star hotels. The tone for our stay was set immediately by the concierge who went above and beyond at every turn. The consistency of professionalism and care was unparalleled. I am eager to return.

This was the best hotel I ever stayed at Giuseppe was great. He took care of things and tours and everything that we possibly needed even before we knew we needed it. Food service accommodations everything unquestionably top-notch. I will be going back.

There are not enough accolades to convey the beauty of this hotel. The gardens overlooking the sea are spectacular. My husband and I watched the beautiful sunset from the hotel’s terrace while enjoying the stunning views of the bay. Our room was excellent. We had chocolate covered strawberries waiting in our room upon our arrival. The breakfast was delicious. I cannot say enough about the wonderful staff who were very welcoming and helpful, especially the concierge. I did not get his name but he went above and beyond the call of duty on the day of our departure. We were traveling by Itabus from Sorrento to Naples Afragola and were not sure where to catch the bus. When our taxi did not arrive in a timely manner he put us on the hotel shuttle with instructions to the driver to make sure we found our bus. It did not leave from the train station as we assumed but our driver asked and helped us get to the bus stop. A stunning hotel with an amazing staff!!