Usuario invitado
18 de abril de 2025
We stayed at La Vue many years ago, and had a wonderful experience. Sadly, a lot has changed since then. The pictures on the site/online are the originals, and the resort is not as 'polished' as it once was. In addition, there is a new local bar just down the street, and now the resort is bookended by noisy/sketchy bars with drunk patrons walking up and down, and into the parking lot. It's disconcerting at best, and now I understand why the resort now has self-locking doors and cameras everywhere. It feels unsafe now, and it's incredibly noisy with loud 'boom-boom' music playing that shatters the overall experience. We noticed the noise level upon checking-in when we were also told that the restaurant had closed down abruptly. When we mentioned the noise of the two bars, we were lied to. We were told it was only that night, and would not occur again. It happened every night. Every. Single. Night. We would have changed hotels, and should have. The pool was murky and not the blue one pictured here when they first opened. It was dirty, and definitely unbalanced. NO ONE used it while we were there. The rooms... old and tired with broken items, and a hand-held shower without the proper holder for it, that when turned on took off spraying wildly around. You had to hold it the entire time. In addition, despite the owner owning a cleaning company, it was pretty dirty, with dishes and silver all needing to be washed before use, and some pots so bad, we didn't even bother. We should have left immediately, but we had a plane mishap and we were exhausted and just couldn't deal with trying to find another place. We spend most of our time out of the unit and away from the inn. Afterwards, I wrote a detailed letter to the owner, manager, and they never responded. It sort of sums up the lack of service and concern, and is very disappointing. We loved our stay there the last time (under different ownership/management) but it's true what they say, "You can never go back." La Vue feels like a cheap motel now, akin to a Day's Inn here in the U.S. I'd think twice before booking, unless you like very loud bars, with heavy bass and Latin music playing, being lied to by desk staff, and extremely poor customer service. It seems management and owners could care less about you once they receive your money. Oh, and one more thing, we missed a full day of our trip because of an issue with a circuit board on our AA flight. We were rebooked, and couldn't get to Anguilla until the next day. We notified La Vue immediately of this, and when we checked in they still charged us for the night, even though it wasn't our fault, and even though the hotel wasn't fully booked. Horrible, and zero empathy for the situation. I was told we'd hear from the owner/mgr, "Mrs. Hughes" and maybe something could be done... we never heard from her - ever. We are very trusting, and always told were "too nice" and I cannot help but to feel we were taken advantage of here, and lied to about sev
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