Premier Inn Isle of Wight, Sandown (Seafront)

酒店的地理位置相當好出門就是海灘，酒店所有的服務人員也非常友好，酒店餐廳也很棒，超級適合夏天帶着家人或者情侶或者自己來住上一週，如果你願意花一點點時間去酒店的官網預訂也會避免被殺熟，家人們懂我意思嗎

We enjoyed our best Eid Vacation on this hotel. We were warm welcomed by the receptionist Mr Waqar. He helped beyond our expectations throughout our stay. The hotel is situated on the best of the island. The buffet Breakfast was excellent . Only cons is that the hotel doesn’t have any free parking onsite, getting a paid space on the esplanade is really difficult. But most of the hotels on the esplanade don’t have free parking spaces.

First of all I must say this an opinion on Premier Inn in general. The Sandown Premier Inn was ok the room was fine but I feel that Premier Inn are really letting their standards slip. No interaction with staff, having to request that the room is serviced and vending machines out of order for the 3 night duration of our stay. In the past I’ve used premier inn many times as I was sure that the hotels provided a great level of service but not so much now. I will now look around before booking hotels rather than relying on Premier Inn

Air con faulty, they've known for years, look at other reviews. Very few TV channels not even channel 4! Mould in the bathroom due to intermittent fault on the extractor. Wifi non existant, ultimate is actually worse than the standard, again they've known for years. Staff excellent and should be awarded for the amount of complaints they probably deal with.

We were surprised at how poor our room was (324), given how new the hotel is. The shower in our room was broken and only dispensed scalding hot water, which after 5 hours of travelling in 30 degree heat, was the one thing we wanted to use. We arrived late into the evening after driving from the Midlands on the hottest day of the year, and we both were desperate to shower. The shower was unusable without third degree burns because the heat valve was jammed, but this was only realised after having stripped sweaty clothes off and were standing in it ready for a shower. As the time was nearly midnight, we chose to simply get some sleep and in the morning (still unshowered) reported it to the second receptionist, who apologised and said she could get someone to look at it later that day, which was pointless because we were checking out after one night. There was no offer of compensation for the lack of facilities in our room and we left in a rather bedraggled and unclean state. The breakfast was sadly of poor quality, no local produce, and the cutlery was of very low quality too. In fact, I cut the inside of my mouth on the sharp edge of a spoon when eating yoghurt. We were quite glad to check out.

Excellent hotel...brilliant location...everything was lovely clean and we maintained like new... I had a sea view room was amazing to wake up to a sunrise by the sea. Lovely staff ...don't have a complaint about anything except he wifi and phobr signal was poor so had to go outside toake calls also I wish windows would open being by the sea feels a disappointment not have fresh sea air in the room... Otherwise we'll recommended hotel. Thank you Premier Inn and staff