Villaggio Cala Mancina

We stayed in San Vito lo capo for 3 nights to have beach time during our holiday in Sicily. Pros: The hotel ground is big and well maintained. The rooms are big. There's a pool. Cons: Not much interaction with staff upon checking in. Concierge walked us outside the office and pointed to our building . That was the extent of the orientation. Late night entertainment - loud, not for families with small children that sleep at normal sleeping hours. Big room but small bathroom and tiny shower stall. Staff are extremely stingy with bath towels which are old and frayed like rags. Bath amenities included only Shampoo/body wash that came in packets. While the hotel world is getting away from mini plastic bottles, this hotel was giving away plastic shampoo packets. Furniture are extremely old and smelly. Blankets are old and frayed like rags. Pillow cases are washed but the pillows smell. Can't use the pool without wearing a swim cap. So we were forced to buy caps from them. Poor WiFi reception. If you just want a roof over your head then this hotel will do. They provide the bare minimum. It is not deserving of TripAdvisor certificate of excellence. Will not recommend.

Our first impression of the hotel was very positive. Being located a 5-10 minute walk from the loud centre of San Vito di Capo, it seemed like the perfect place to get some respite after a very intense, stimulating day. Unfortunately, that's definitly not the case. I'd like to start with the positives though. THE GOOD The best thing about this hotel was definitly the staff, which was always very helpful, kind and accomodating of our wishes. We felt very well taken care of at all times during our stay. The rooms were nicely decorated and clean. Even though they might seem a bit dated, in my opinion - it only added to the charm. All beds were very comfortable, including the pull-out sofa, which was quite a pleasant surprise. The breakfasts were well, maybe not the most nuitricious, but if you like starting your day with something sweet you'll enjoy it. (the cornettos and the cake were absolutely delicious and the fruit fresh and sweet) THE UNBEARABLY BAD What struck me as soon as I entered the room was very poor noise isolation. It didn't bother us during the day (even though our neighbours were quite noisy), because we spent most of the days by the pool or on the beach. In the evening however, it proved to be incredibly bothersome. There is a night round of ENTERTAINMENT starting from 9pm and lasting until midnight. What it meant was loud and pretty annoying music blasting from the speakers. The staff was very kind as to turn it down a little bit on request. They couldn't turn it down all the way because of, I assume, hotel policy, even thought literally nobody was joining in on the fun or even staying at the bar. I expected some kind of animations, as this hotel very proudly proclaimed itself a family-friendly resort, however, for the same reason, I figured it would allow for some sort of kid-friendly sleeping schedule. I don't care about my eardrums anyway, so I slept with white noise playing on full volume on my headphones, but I imagine it's not really an option if you're staying with younger kids or if you're more prone to overstimulation. It truly wouldn't bother me if I had any idea what I was signing up for. If there was any sort of information about the entertainment programme on the hotel website, I most likely would've just picked a different hotel and avoided a huge dissapointment. Instead, the marketing focuses on "moments of relaxation" or "allowing a peaceful and enjoyable vacation for the whole family", which is frankly - very misleading and unfair to potential guests. SUGGESTIONS To avoid future misleading potential guests I'd consider highlighting the entertainment programme on the resort's website, INCLUDING the hours the music is playing. Or cutting down on the animations in the late hours of the evening (and at the very least, staying flexible if the demand for late-night entertainment is very low), which would make the Cala Mancina Village a very pleasant place i'd happily visit again. Reconsidering your marketing stra

We have stayed in the hotel for almost a week. The location is perfect, a walking distance to the gorgeous beach and walking streets with restaurants and cafes. The hotel itself was very cozy, however we couldn’t get breakfast as the restaurant was in renovation. The pool is nice and was enough for us. Not sure how it is in the summer if there are enough sun chairs. Cleaning could be improve.

Il villaggio se pur bello,manca di personale x la pulizia degli appartamenti. Inoltre la biancheria x i letti vecchia, cuscini sporchissimi e macchiati. Li ho fatti cambiare a fatica. La piscina pulita in malo modo.Mai visto il bagnino pulire i bordi, verdi di mucillagine e testare la qualità dell'acqua, questo In due settimane che ero lì. Voto 0

Purtroppo, decantano i certificati e i premi di recensione ma la realtà è stata ben diversa: trascuratezza, mancanza di pulizia e un prezzo del tutto ingiustificato vista la scarsa qualità del servizio hanno segnato l'intera esperienza.

Purtoppo pessima esperienza! Comincio con il dire che telefonicamente , alla prenotazione mi comunicano che la camera sarebbe stata consegnata alle 17:00 ho chiedo se arrivando in anticipo avrei potuto usufruire della piscina, e mi è stato detto di si, arrivo alle ore 13:00, con un bambino di 3 mesi , la piscina era chiusa e avrebbe riaperto alle 15.30, tutto le sdraio e gli obrelloni erano occupti dalle Tovaglie degli ospiti, che non erano presenti, quindi chiedo alla reception se potevano darmi un ombrellone giusto per il bambino dato che non potevamo utilizzare la piscina , e mi è stato detto in maniera scortese e poco professionale, mi dispiace non abbiamo altre soluzioni, alle 15.30 provvederà il bagnino, quindi io quasi 3 ore mi sono dovuta arrangiare sotto agli alberi e sdraio e ombrellone li ho dovuti procurare da sola procurata da sola! La camera alla fine c'è stata consegnata alle 19, con scarsissima pulizia , lenzuola strappare, phon rotto, dentifricio dentro il lavandino, aloni di umidità. Avevamo una dependance lontano dal villaggio (sotto la montagna) di sera tutto il viale completamente al buio , per tornare ci siamo dovuti fare luce con i cellulari! Devo dire soggiorno deludente! Non ci tornerò piu !