The Westin St. Francis San Francisco on Union Square

There was a strike going on, no room service. The phone in my room is broken so I have to go out to the corridor for call. The location was convenient but not a safe area.

Excellent location and room is beautiful, clean and spacious. WiFi speed is good. Special call out to Mr Jonathan Voss who has assisted with during the check out. He is a Director of Front office and he has treated the customers with good care and respect.

Very convenient location, easy to go different places. Hotel gave certain amount cash to buy snacks drinks or fruits, which was very good for me. So I can use it for breakfast and coffee.

Super comfy beds and nice location and view from the hotel super duper love to stay and will going back there soon 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩

The toilet has been used by someone else and bathtub looked really dirty . Very terrible experience

I recently had the pleasure of staying at **The Westin St. Francis San Francisco on Union Square**, and I must say, the experience was outstanding from start to finish. The hotel's prime location in Union Square puts you right in the heart of the city, making it easy to explore the best that San Francisco has to offer, from shopping to dining and cultural landmarks. The historic charm of the hotel is wonderfully blended with modern comforts. My room was spacious, immaculately clean, and had an incredible view of the city. The Heavenly Bed truly lives up to its name—it was one of the most comfortable beds I’ve ever slept in! The staff was welcoming and professional throughout my stay, ensuring that every need was met promptly and with a smile. The check-in process was smooth, and the concierge team provided great recommendations for local spots to check out. Additionally, the hotel's amenities, including the fitness center and on-site dining options, were top-notch. I especially appreciated the rich history of the building itself, which added a unique element to my stay. Overall, The Westin St. Francis is a perfect choice whether you're in San Francisco for business or leisure. I highly recommend this hotel for anyone looking for luxury, comfort, and an unbeatable location!

The location of this hotel is great. It’s a very well kept historic hotel. We loved the breakfast buffet (costs extra but is a nice treat) and the staff were all friendly. We did get a little lost finding our room seeing how there are two towers so some direction in that department would have been nice. There is also no complementary drinking water in the room which was odd. Overall I would go back.

The location is perfect. The room was spacious and clean. On check-in, the hotel provided daily coupons for food and drinks - nice.