Usuario invitado
29 de enero de 2023
DISCRIMINATING AND VERY RUDE. Guards are abrasive and impolite. To the management please take note of these guards on duty dated January 29, 2023 2:30-3:00 pm. I went there on foot only, parked my car on the side of the street coz I saw the way going to the resort very narrow, I hesitate to bring my car further inside. The GUARDS does not ALLOW ME to enter the property, DESPITE telling them that I am going to check, ocular the resort for future booking. Told me that this is a private property but I ask them BUT THIS IS A RESORT RIGHT? am i not a client? They REFUSE TO LET ME ENTER. So the next thing I did, I bring my car that very same day then they did not flag me down or anything. They only knew when I got off the vehicle that I was the one who came on foot. The TWO GUARDS on duty at that time were very RUDE and DISCRIMINATING. To the management please have these gentlemen a masterclass for Client Servicing and MANNERS. Just because we didn't arrived by car we cannot be accommodated? Very not satisfied. I am about to book for LONG STAY PROBABLY A WEEK OR MORE. But maybe will never put this resort in consideration anymore. REGARDLESS of social status, DISCRIMINATION has no place on society especially on HOSPITALITY INDUSTRY.
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