Le Saly Hôtel & l'Hôtel Club Les Filaos

Las habitaciones eran sencillas y cómodas y la comida era aceptable. Sin embargo, el servicio no era muy bueno. Los recepcionistas o bien te ignoraban mientras hablabas con otras personas, no podían tomar una decisión sencilla (y tenían que esperar al gerente) o incluso tenían mala actitud. Organicé un evento allí y ni una sola vez me preguntaron cómo iba. Cuando mencioné que hacía mucho calor en la sala de conferencias y pedí más agua, ni siquiera pudieron proponer soluciones (como una botella de agua adicional, incluso si hay un costo). El personal de recepción me pareció tedioso. El personal del restaurante y otros eran agradables. NO calificaría este hotel con 4 estrellas.

Just returned home from my stay at the Saly Hotel. I have been traveling for years and i have never came back from a vacation so exhausted. The nights (besides one Sunday) have been consistently disrupted by all sort of noises (music, tam tam, etc.) until sometimes 6 AM. Noting i sleep with double ear plugs and i could still hear the noise. We have raised this to the Hotel but unfortunately there was nothing the hotel could do as they are saying, but i must disagree. I am sure that there are laws governing how and when we can make such levels of noise and if they’re not respected the hotel must call the police, because your number 1 responsibility is to ensure your guests have the best time possible. The rest was ok. Food is good and unpretentious. The selection of wines as part of the all inclusive could be improved. The pool area is clean. The beach is nice but you can’t walk 2 meters without being constantly disturbed by someone. The room beside the bad soundproofing are ok but would benefit from a refresh. I would suggest you add small bottles of water in the toilet to use instead of tap water but also to add and refill at least a big bottle of water. We always had to take it from the restaurant. The staff is generally very nice but there are few elements that have been rude, not polite and not client friendly. I think overall the all inclusive is worth it but unfortunately the noise and the lack of proper sleep have made our stay a nightmare.

hôtel très agréable et serveurs au bar d'une extrême gentillesse. très bon séjour. excursions très bien organisées. aussi les repas sont variés et de bonnes qualités. la plage est propre. les animateurs sont très sympas. les chambres sont spacieuses et propre et la literie de bonne qualité.