Great Western Colorado Lodge

This place is very old. The bathroom is scary. Bad coffee and the towels are worn rags. They did have a nice pool and good beds. These are the hotels you get stuck at late at night. Try your best NOT to stay here. Maid staff were friendly and nice. So, some good things.

I would appreciate it if this hotel would add a couple of clauses to the terms, one that says something about extra laundry causing an extra fee, and another one that says something about how nonviolent guests will be given at least four hours notice before they have to evacuate if the hotel asks them to leave. Either of those things would have signaled to us to do our own laundry, which I believe would have helped none of us experience the stress of what actually happened. When my parents and I arrived back at our hotel at the end of a long day with my two young children, we were told that our family had ruined a mattress due to our youngest having an accident, and so we were being immediately evicted and charged a $200 fee. When we went back to our room, we could find no evidence whatsoever that the mattress had been damaged, or even that urine had penetrated past the first sheet. When we walked back to the lobby to try to persuade the receptionist to consider an alternate solution, he immediately called the police, which terrified our children and was totally unnecessary, as we were already packing up to leave. The police were rude to my mother, who was acting respectfully toward them. The sudden eviction was very stressful, since Salida has very few vacancies last-minute. We’d already made reservations for activities throughout the next few days that we couldn’t cancel, so we wound up jumping from one hotel to the next, living out of our cars food between check-outs and check-ins. It was so stressful that my parents left to go back home a few days early, and it gave my parents such a bad impression of Colorado that they’re reluctant to try to visit me and my kids again. When the hotel manager was informed by my dad’s credit card company that they had approved a stop-payment request for all but the nights we actually slept at the hotel, not the additional days they tried to charge us or the $200 for “replacing the mattress”, the manager wouldn’t quit calling and texting my mother’s phone. I told her that my parents were too stressed out by their experience to want to talk to anyone from her hotel anymore, and my mother messaged her that she was being blocked. Despite that, she reached out again several days later, from a new number, implying that she wanted to resolve our dispute amicably. We didn’t respond because the first time she left a voicemail saying something very similar, I called her back, and she proceeded to talk nonstop over me, yell at me, and hang up when I told her that I was going to give her one last chance to try to make things right. If she meant what she said in her text, then her refunding my dad the first two nights would be a show of good faith that he would receive as a message that he should never have been evicted for generating too much laundry. I’m not sure that any action at this point could make any of us want to Salida again, or recommend this hotel, but a change to the terms and conditions would probably be

Salida is quite an expensive town to stay in. We arrived just before dark and a short rainstorm greeted us. It was a Thursday evening and many of the motels were full. The fellow in the office was friendly and almost immediately told us that they didn't offer breakfast. We were given a room at the front, facing the main road. I thought it would be noisy, but the traffic really died down quickly. Our room had a weird angle to it which made it quite large. There was a separate room that had a sink and large counter. The bathroom was also large and the tub was also a jacuzzi. The room was very clean and the bed was comfortable. Our stay was relatively short but refreshing.

It's the kind of place that should probably just rent by the hour. Not really suitable for staying overnight. Disposable plastic tablecloth shower curtains. AC in only one section of the room that's partitioned off for no reason. No drawers to put anything in. A decrepit disaster area trying to pass itself off as a motel.

Nice for the price. My kids loved the pool! Nothing special, a fair price for the room you get. Can be noisy right by a main road but nothing too bad. Check in was easy and friendly, I would stay again.

The overwhelming disinfectant cleaning products is enough to make me never come here again. I don’t understand why these places choose to use the worst smelling stuff. Is it to give the impression they clean. No smell would be better. It hit me like a brick when I walked in the room. I opened both windows when I got in and had the fan running all night but the smell was still strong. It’s awful. Rooms seem like they tried to update so they are ok looking and the bed was ok. Very cheap, uncomfortable pillows. Empty rooms on the NW side that face the park, but I was given a room that backs to highway with convenience store very bright lights shining into room and very noisy. The front desk woman made it seem like she was giving me a room that had been cleaned because I got there 15 minutes early. I didn’t see any cleaning happening for other rooms. Overall not a pleasant place and I would suggest you pay a little more to stay somewhere else. Not worth what they charge.

Fantastic attitudes! Room was clean. Price was great! Nothing special, just what you need. They have a pool on premises, ample parking, easy access off highway. The room is quaint but has a little refrigerator, coffee pot, TV, air conditioning and a comfy bed, table and chairs.. There is a brewery/eatery a few doors down, will have to try another time.

Good location and nice service. The staff was not supportive during our stay. I would still stay here and recommend this location for sure. Generally, I stay at this property during my way to Fort Collings.

Horrible company to deal with. I typically give good reviews, in spite of occasional problems. But not here… I wish I could give ZERO stars. No flexibility, outdated disgusting carpet… tip of the iceberg. With so many other choices out there, do yourself a favor and pick another company/property.