Crowne Plaza Resort Salalah

Salalah hardly has new resorts, so it was difficult to choose. Guests are mostly 55+ from German, Polish and Czech nationality. Best pick is probably the neighbouring Anantara Al Baleed, but price is double. Although when you pay € 222 per night for a simple very dated old room including breakfast it should be compensated with excellent and personal service. Compared to what you get for this in Abu Dhabi it is a pity. They claim to be a 5 star property, but this is the worst 5* hotel we ever stayed in. Pros + Complimentary airport Shuttle with friendly driver. + Early arrival but room was ready in half an hour without any charge. + Beachfront Location. + Ocean Beach House with restaurants and a roof terrace with amazing sun set view; this is probably their best asset. Cons - Old building, lobby, furniture, rooms, beds & mattresses, dated bathrooms with lots of wear and tear (showering in a bath with shower curtain is not from this century) and ugliest ‘pool deck’ ever. - We were supposed to be informed when the room was ready, but the front desk forgot us. - No assistance with bringing suitcases to the room. - Staff in general (except serving staff in OBH) is not very friendly, welcoming and trained. There is lack of management; the GM was never on the floor to see what’s going on. Even the FO manager looks like he doesn’t like his job and the property. - Bathroom light was out of order (all 3!) and when we ask to repair this, again someone looked very agitated we even asked. - [ ] Understaffed; Long cues in front of the beach bar as there was only 1 bar tender. - [ ] Beach towels very difficult to find. I had to ask to 3 different staff members and they only pointed me into the direction pfff. - [ ] No staff and service at the beach. - [ ] Dust in rooms, bathroom bin not emptied. - [ ] Choice for breakfast is very limited, no fresh juices, lots of things on the buffet are not being refilled after 09.45. Breakfast ends at 10.30. - [ ] The beach and ocean itself is nice, but there should be daily cleaning from the cigarette butts, plastic lids and tiny branches. - [ ] Most beach guests claim 2 sun loungers per person. - [ ] F&B is very very expensive.

if you want a beach resort its a good choice in Salalah

Excellent service received by hotel staff. Breakfast on the beach terrace was really good.

Very nice people and good experience

Crowne Plaza Resort Salalah is located just 25 minutes from Salalah airport and is located directly on a stretch of beautiful sandy beach and shoreline. Very good breakfast. Pleasant staff. Italian restaurant. Airport shuttle bus service.

Pros Location is great. Sky bar is brilliant, right on the sea front with the waves crashing near by, breakfast is good and the staff are really friendly and helpful. Cons Fire alarm went off 3 times on our first night and it is dangerously and painfully loud. I think the hotel should consider replacing the fire alarm system. The main pool was out of action for most of our stay. The hotel needs general maintenance as parts are looking very tired.