Hôtel Le Mouillage

We stayed the last 2 nights, 9/15&16. First night was fine but last night was terrible. We had no power, including lights. We had to leave at 6:15 am to get to Nice for our flight. With no lights, it was a disaster packing. We weren’t able to shower and get ready with a full day of travel ahead of us. Also, the stairs were dangerous in the dark. The gentleman at the front desk had no idea how to get the power on. We left late and called the manager asking for a refund of the last night or a partial credit. He was very rude and said we must have plugged something wrong in to cause the outage. This simply wasn’t true. We plugged nothing in overnight just like the first night. He did say his guy at the front should have known how to restart the power yet he was not willing to give even a partial credit. We did not get the full usage of the room we booked. When I said I’d refuse the charge with my credit card company, he just said,”Go ahead and see where you get.. it will be your word against mine”

We were very excited about our holiday to St Tropez...first we've had without the kids for a while! We were "WOWED" the moment we entered the gates. We got the feeling instantly that we selected the right place! Staff showed us to our room and explained everything in detail. The rooms were fantastic, and we booked a garden/pool view room, and we felt we picked the right room for us! We had our room cleaned daily with fresh towels. You're given a complementary beach bag and slidders....nice touch! Smart tv to enjoy netflix, etc, in the evening. The air con was good and was easy to use. The only negative I would mention is the mini fridge. Our water stayed cooler in the room than it did using the fridge. This made us not want to use the mini bar items as they were all warm. Staff did provide us with ice on request. Maybe an upgrade to the fridges to store water would be helpful! The pool was very relaxed and we enjoyed our quiet time spent around the pool with our drinks! You could order drinks or snacks to have around the pool, your room, or on the patio. Breakfast and lunch - we enjoyed our breakfast. It's continental, but bacon and eggs are also options, but we never wanted to be too full for lunch..... The staff were very helpful and booked us restraunts of their recommendations and also helped us book a hut at Club 55 beach club. We are literally sitting at the train station on our way home, looking to re-book for 2025! Thank you for an amazing holiday, and we can't wait to return! If you're looking for a relaxed holiday with a romantic vibe, this is the place!

Well positioned small hotel on the main road into Saint Tropez. You can walk into Saint Tropez centre within 20 minutes. The room we stayed in was well appointed and had a large terrace. The swimming pool was a welcome relief from the heat The hotel serves breakfast and has a very small snack menu for in the day.

After leaving Nice we drove the coastal road to St Tropez and decided to stay at this lovely boutique hotel. The staff were very friendly, parking was available onsite. Unfortunately the weather wasn’t great the afternoon we arrived, however we still walked into the town centre. It was an easy flat walk that took about 6-10 minutes. Our room was upstairs and no elevator available, so you’d need to carry luggage. Something to consider if this is an issue for you. Room had all amenities we needed. Clean & tidy. Lovely view of the water from our room. Breakfast the next morning was delicious.

We had a fantastic stay in this hotel. The room was completely renovated. So everything was brand new. In the morning we had a healthy breakfast (a la carte) We often had lunch in the hotel. That was also very good. There are a lot of plants and trees. That makes a lovely atmosphere. The swimming pool is very nice. There always clean towels at the swimming pool. The staff is very kind and friendly. Everything was perfect. We will definitely come back!

We loved the hotel and would highly recommend it and stay again BUT as you are asking for comments these are my observations. A little too laid back on reception. We reported the bathroom basin was leaking into drawer below … it was never attended to . We reported there was a leak from ceiling vent by wardrobes and that was never attended to , the door handle to the room came away in our hands ! I told someone but it was still like that when we left … very insecure for safety and theft of property. We were a group of 3 in Lupari but there was only ever 2 of everything water glasses , coffee cups etc and every day I had to ask for the extra ones . It was just annoying , housekeeping must know we were 3 if not reception but no alteration was ever made . I think your staff need to sharpen up a bit … but I still loved it ! Good luck to you