The Old Government House Hotel & Spa

What a wonderful hotel! It has been over 20 years since we stayed in Guernsey and after staying at this beautiful place we can’t wait to return again soon, hopefully next year. From the moment we arrived at the hotel we were made to feel so welcome and at home by the lovely Head Concierge, Roberto. Breakfast in the mornings were a real treat with delicious food and everything so well run under the friendly and most helpful Alessandro, the Restaurant Manager. Everything about our stay at the Old Government House Hotel was excellent, I honestly cannot find fault with anything and all the staff were a delight.

The room (211) is definitely not an accessible room. Getting in to the room is difficult and getting out is a nightmare. The bed is described as a Queen sized bed when in fact it is a standard double mattress. It is rather high of the floor and difficult to access as a result. The whole room vibrates for hours in the daytime and this makes it uncomfortable to rest. We love the hotel but the room is definitely not comfortable or accessible.

I wanted to take the time to confirm that our recent stay at OGH, certainly exceeded our expectations. We were originally booked to stay at the Duke of Richmond and were advised, that we had been moved to OGH as they were undertaking reburbishments. We stayed at OGH for our wedding anniversary a couple of years ago and that stay was great. This time we travelled with my daughter and her boyfriend and it was his first visit to Guernsey. From us entering and being offered a glass of fizz, the service has been exemplary. Particularly Stuart, always with a bit of information on where to visit. We were lucky enough to be upgraded to sea view King rooms. As part of the package we undertook a cocktail masterclass. We were taught by David, his wife (apologies but I did not get her name) and Jeffrey. This class was amazing and I would certainly consider booking a follow up as they advised, not something I would have originally thought of. We will be using the skills and information we learned at home. The samples were plentiful, with canapés also. The choice of breakfast is lovely and all of our meals used top notch produce. I used the gym briefly and can confirm there being a lot of choice in equipment. I also had a treatment in the spa, which again is a lovely setting. The location of the hotel is so convenient, being only just off the main shopping area, however it is uphill coming back, but then that is Guernsey. I did not take the names of all the staff, but everyone from the person servicing our room, reception, concierge and restaurant staff, were fantastic and made us all feel very special. I had already been recommending OGH to friends and colleagues, but now even more so.

A truly excellent 5 star hotel with superb staff . We had an upgrade to a King Room as we went out of the main season . The bed had an excellent mattress and the temperature of the room was just right for us ( 18 C ). We stayed for a week and had dinner every night except one . The cooked food was of a uniformly very high standard and was reasonably priced for the quality . The hotel is also very convenient for the shopping centre and buses.

Attended a cocktail masterclass while on holiday at sister hotel. The session was brilliant. The 3 bar staff were all so lovely-friendly, excellent teachers and made it a great evening. Took us from complete amateurs to having some skill!

We had a wonderful stay at the OGH. The staff here were all incredible and absolutely nothing was too much trouble. The staff are a massive credit to this beautiful hotel and we would definitely stay here again should we ever return to Guernsey.