Usuario invitado
26 de septiembre de 2023
Check-in went smoothly and we were able to check-in before 4PM. My wife and I have been staying at the Sirata since the 90's. Parking has always been included in the room price, but now they add $25 per night for parking, which is excessive based on the already high room rate. The Sirata was purchased not too long ago, and, based on our room, the new owners have apparently not spent any money on repairs or upgrades since then. Our room showed years of wear, including plumbing fixtures, floors, rusting door frames, and damaged cabinetry. Our room safe was locked and couldn't be opened. We called for maintenance and waited almost an hour for them to show up. He couldn't open the safe either, so he returned with a new safe that he placed in the bottom of the night stand. Also, our refrigerator would not close. Maintenance came and repaired it.
The food was very good at Rum Runners, and the service was excellent.
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