ibis budget Troyes Est

Just used as an overnight stop just off the motorway - perfect and the guy on duty at night was very helpful when we arrived

We stayed here twice, on the way to visit family near Lyon and on our way back as the hotel is conveniently located just off the A26. The rooms were OK except that the shower cubicle doors and seals in both rooms were in need of a thorough clean (maybe with a mould cleaner). Also the breakfast was disappointing, no fresh fruit and only a choice of two unhealthy cereals. We appreciate this is a budget hotel, but it would not cost much to improve the breakfast offering.

VERY BAD PLACE : This quite recent hotel where we have previously stayed 4 times always for business since 2020 has become really dirty since the end of the pandemy. Due to BEDBUGS BITES everywhere on our bodies during the whole night we couldn't sleep at all. At the check-out on the morning when we complained to the front-desk staff she vaguely said that she will inform her manager... But when we loaded the car we noticed in the back-yard a mattress thrown in the trash. They were perfectly aware of the situation but were doing nothing. By lack of time we never write any review but we strongly warn travelers to avoid this hotel for non respecting the basics of hygiene. IT TOOK 6 WEEKS FOR THE SCARS OF THE BITES TO COMPLETELY VANISH !